Remote Tier 1 Helpdesk Support Engineer

Zenius Corporation is seeking a Tier 1 Helpdesk Support Engineer to provide first-level technical support for users of the Grants Management System. This remote position requires at least a Bachelor's degree in IT or related field and 3+ years of experience in a helpdesk role. Responsibilities include troubleshooting common technical issues, managing support tickets, and supporting both internal staff and external users. Zenius offers competitive benefits, including paid time off and health insurance.
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