CYP Child and Youth Program Operations Clerk
Navy Region Southwest Fleet and Family Readiness (FFR), San Diego, CA, United States
Summary
Navy Child and Youth Programs (CYP) offers early care and youth services in center‑based (birth to five), facility‑based (age 5‑12), and recreational environments (teen, youth sports and fitness). The Operations Clerk serves as a front‑line representative and administrative liaison, managing the CYP wait‑list, coordinating enrollment, overseeing record‑keeping, and collecting parent fees across a variety of data processing systems.
Responsibilities
Maintain assigned reports, correspondence, and statistical and financial data for CYP components (e.g., CDC, CDH, SAC, YP, R&R, USDA).
Ensure child registration and enrollment paperwork is complete, current, and accurate, including USDA food program records.
Review and submit completed paperwork for background checks and related agencies.
Maintain office files, provide required information to agencies such as Family Advocacy, Naval Investigative Services, Environment, Safety and Fire, USDA.
Prepare and submit daily, weekly, and monthly reports in compliance with policies, ensuring timely submission.
Research records and resolve discrepancies; notify supervisor of unresolved issues.
Provide front‑desk coverage: log children in/out, answer program and program‑related questions, and manage wait‑list updates.
Disseminate information to CDH providers regarding training, certification, application status, and USDA reporting requirements.
Respond to telephone inquiries and refer calls to supervisors when appropriate.
Collect fees and charges, record payments, and handle daily activity reports and cash deposits per established procedures.
Monitor supplies and notify supervisor of items that need ordering.
Serve as a mandatory reporter to Family Advocacy and Child Protective Services when a potential child abuse or neglect incident is suspected.
Perform any additional duties as assigned.
Requirements
Must be 18 years of age or older with a high‑school diploma or equivalent.
Complete required training certificates and maintain certifications or credentials required by federal, state, or national accreditation institutions used in DoD Child and Youth Programs.
Undergo pre‑employment and random drug testing; a positive test or failure to submit is grounds for removal.
Pass a pre‑employment physical, provide evidence of immunization, and be free of communicable diseases.
Pass the E‑Verify employment verification check; resolve any discrepancies as a condition of employment.
Meet federal suitability requirements, including successful completion of a background investigation.
Qualifications
Knowledge of administrative support functions and general office automation software and procedures.
Knowledge of military CDC, CDH, SAC, YP, R&R and USDA Food Programs.
Ability to maintain a computerized database (e.g., CYMS) and produce accurate reports and military‑style documents.
Effective communication skills in English, both verbal and written.
Cash‑handling skills.
At least two (2) years of administrative experience.
Education
Provide a copy of H.S. diploma, GED, or college transcripts showing degree awarded.
If the degree has not been awarded or certificates are provided for DoD‑approved competency‑based training, a copy of the H.S. diploma or equivalent is also required.
EEO Statement
This is a civil service position.
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Navy Child and Youth Programs (CYP) offers early care and youth services in center‑based (birth to five), facility‑based (age 5‑12), and recreational environments (teen, youth sports and fitness). The Operations Clerk serves as a front‑line representative and administrative liaison, managing the CYP wait‑list, coordinating enrollment, overseeing record‑keeping, and collecting parent fees across a variety of data processing systems.
Responsibilities
Maintain assigned reports, correspondence, and statistical and financial data for CYP components (e.g., CDC, CDH, SAC, YP, R&R, USDA).
Ensure child registration and enrollment paperwork is complete, current, and accurate, including USDA food program records.
Review and submit completed paperwork for background checks and related agencies.
Maintain office files, provide required information to agencies such as Family Advocacy, Naval Investigative Services, Environment, Safety and Fire, USDA.
Prepare and submit daily, weekly, and monthly reports in compliance with policies, ensuring timely submission.
Research records and resolve discrepancies; notify supervisor of unresolved issues.
Provide front‑desk coverage: log children in/out, answer program and program‑related questions, and manage wait‑list updates.
Disseminate information to CDH providers regarding training, certification, application status, and USDA reporting requirements.
Respond to telephone inquiries and refer calls to supervisors when appropriate.
Collect fees and charges, record payments, and handle daily activity reports and cash deposits per established procedures.
Monitor supplies and notify supervisor of items that need ordering.
Serve as a mandatory reporter to Family Advocacy and Child Protective Services when a potential child abuse or neglect incident is suspected.
Perform any additional duties as assigned.
Requirements
Must be 18 years of age or older with a high‑school diploma or equivalent.
Complete required training certificates and maintain certifications or credentials required by federal, state, or national accreditation institutions used in DoD Child and Youth Programs.
Undergo pre‑employment and random drug testing; a positive test or failure to submit is grounds for removal.
Pass a pre‑employment physical, provide evidence of immunization, and be free of communicable diseases.
Pass the E‑Verify employment verification check; resolve any discrepancies as a condition of employment.
Meet federal suitability requirements, including successful completion of a background investigation.
Qualifications
Knowledge of administrative support functions and general office automation software and procedures.
Knowledge of military CDC, CDH, SAC, YP, R&R and USDA Food Programs.
Ability to maintain a computerized database (e.g., CYMS) and produce accurate reports and military‑style documents.
Effective communication skills in English, both verbal and written.
Cash‑handling skills.
At least two (2) years of administrative experience.
Education
Provide a copy of H.S. diploma, GED, or college transcripts showing degree awarded.
If the degree has not been awarded or certificates are provided for DoD‑approved competency‑based training, a copy of the H.S. diploma or equivalent is also required.
EEO Statement
This is a civil service position.
#J-18808-Ljbffr