Maintenance Technician - Louis at 14th
Greystar, Washington, District of Columbia, United States
Lease-up Sales & Lifestyle Coordinator
R0183856 Album Summit Pines Apex, North Carolina
Overview
Greystar is the largest rental housing operator and developer in the U.S., with a global footprint. We focus on property management, investment management, development, and construction services. Greystar employs over 1,000,000 units worldwide and manages assets exceeding $80 billion. Our mission is to provide industry‑leading services to investors, clients, and residents while fostering professional growth for our employees.
Job Responsibilities
Sales & Leasing
Perform all sales activities to achieve occupancy and revenue goals, including greeting and qualifying prospects, conducting property tours, and showcasing apartment homes.
Manage the leasing process: process applications, conduct screenings, prepare leases and move‑in packages, and coordinate smooth move‑ins.
Maintain up‑to‑date prospect data in CRM systems (Entrata, Hyly); track leasing activities and document all follow‑up communications.
Monitor market conditions and competitor offerings; assist in developing marketing strategies, specials, and outreach programs.
Execute prospect follow‑up through calls, emails, thank‑you notes, and creative delivery items to convert leads to leases.
Ensure that show units, amenities, and tour paths meet company standards for cleanliness, presentation, and appeal.
Support the lease renewal process, including sending renewal notices, meeting with residents, and finalizing renewal documents.
Lifestyle & Resident Engagement
Plan, coordinate, and execute daily social, cultural, and wellness activities and events (2–5 per day, 7 days a week), including setup, breakdown, and procurement of necessary supplies.
Maintain a monthly event calendar, community newsletter, and marketing materials for activities.
Create resident profiles to tailor events to community interests and coordinate a resident volunteer program.
Photograph events and residents for marketing use across print and digital platforms.
Build partnerships with local businesses and organizations to enhance programming, secure sponsorships, and add value to resident experiences.
Arrange and manage transportation for off‑site excursions (if applicable).
Maintain confidentiality and foster positive relationships with all residents.
Move‑In Experience & New Resident Support
Welcome and assist residents on move‑in day, delivering welcome gifts and ensuring a positive transition.
Coordinate unit readiness, moving services, furniture measurements, and placement assistance.
Prepare and distribute move‑in paperwork and resident folders to appropriate personnel.
Marketing & Outreach
Organize and maintain marketing materials, sales collateral, and outreach packets.
Participate in community networking events, local associations, and outreach initiatives to generate new leads.
Leverage internet marketing tools (Facebook, Instagram, Hyly, email, community website) to drive traffic and interest.
Administrative & Reporting
Prepare daily and weekly reports on tours, move‑ins/move‑outs, and available inventory.
Assist with budget preparation for activities and manage expenses within budget limits.
Complete corporate reporting requirements in a timely and accurate manner.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1–3 years minimum of relevant experience in sales, marketing, internet, and customer service; sufficient to resolve complaints and complete financial records, documents, and reports.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills such as generating leads, conducting presentations, qualifying prospects, and closing.
Specialized Skills
All required licenses and/or certifications as mandated by state and local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheets, property management applications, and database management programs.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related circumstances.
Ability to adapt to specific markets and professionals to ensure the sales message is received appropriately.
Travel / Physical Demands
Must be able to physically access all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance; able to stand for extended periods.
Routine local travel may be required for business meetings, market research, or related duties.
Must work a flexible schedule, which may include evenings, weekends, and/or holidays.
Team members work in an office environment but may be exposed to outside elements that could be unpleasant or hazardous.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates Effectively – Delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that move the organization forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficiently.
Situational Adaptability – Adapts approach and demeanor in real time to match shifting demands.
Instills Trust – Gains confidence and trust of others through honesty, integrity, and authenticity.
Additional Compensation
Base salary is supplemented by a quarterly or annual bonus program for corporate positions and by weekly, monthly, or quarterly bonus programs for onsite property positions, depending on performance and role type.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits with low employee costs for basic coverage (discounts after 3 and 5 years of service).
Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrued with tenure.
Onsite housing discount available for onsite team members, subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. Compensation and benefits may vary for Union and Prevailing Wage roles due to collective bargaining agreements and/or local governing authority.
Important Notice
Greystar will never request banking details or other sensitive personal information during the interview process. All communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
EEO Statement
Greystar will consider qualified applicants with arrest and conviction records for employment. Greystar is an equal‑opportunity employer, providing equal opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.
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R0183856 Album Summit Pines Apex, North Carolina
Overview
Greystar is the largest rental housing operator and developer in the U.S., with a global footprint. We focus on property management, investment management, development, and construction services. Greystar employs over 1,000,000 units worldwide and manages assets exceeding $80 billion. Our mission is to provide industry‑leading services to investors, clients, and residents while fostering professional growth for our employees.
Job Responsibilities
Sales & Leasing
Perform all sales activities to achieve occupancy and revenue goals, including greeting and qualifying prospects, conducting property tours, and showcasing apartment homes.
Manage the leasing process: process applications, conduct screenings, prepare leases and move‑in packages, and coordinate smooth move‑ins.
Maintain up‑to‑date prospect data in CRM systems (Entrata, Hyly); track leasing activities and document all follow‑up communications.
Monitor market conditions and competitor offerings; assist in developing marketing strategies, specials, and outreach programs.
Execute prospect follow‑up through calls, emails, thank‑you notes, and creative delivery items to convert leads to leases.
Ensure that show units, amenities, and tour paths meet company standards for cleanliness, presentation, and appeal.
Support the lease renewal process, including sending renewal notices, meeting with residents, and finalizing renewal documents.
Lifestyle & Resident Engagement
Plan, coordinate, and execute daily social, cultural, and wellness activities and events (2–5 per day, 7 days a week), including setup, breakdown, and procurement of necessary supplies.
Maintain a monthly event calendar, community newsletter, and marketing materials for activities.
Create resident profiles to tailor events to community interests and coordinate a resident volunteer program.
Photograph events and residents for marketing use across print and digital platforms.
Build partnerships with local businesses and organizations to enhance programming, secure sponsorships, and add value to resident experiences.
Arrange and manage transportation for off‑site excursions (if applicable).
Maintain confidentiality and foster positive relationships with all residents.
Move‑In Experience & New Resident Support
Welcome and assist residents on move‑in day, delivering welcome gifts and ensuring a positive transition.
Coordinate unit readiness, moving services, furniture measurements, and placement assistance.
Prepare and distribute move‑in paperwork and resident folders to appropriate personnel.
Marketing & Outreach
Organize and maintain marketing materials, sales collateral, and outreach packets.
Participate in community networking events, local associations, and outreach initiatives to generate new leads.
Leverage internet marketing tools (Facebook, Instagram, Hyly, email, community website) to drive traffic and interest.
Administrative & Reporting
Prepare daily and weekly reports on tours, move‑ins/move‑outs, and available inventory.
Assist with budget preparation for activities and manage expenses within budget limits.
Complete corporate reporting requirements in a timely and accurate manner.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1–3 years minimum of relevant experience in sales, marketing, internet, and customer service; sufficient to resolve complaints and complete financial records, documents, and reports.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills such as generating leads, conducting presentations, qualifying prospects, and closing.
Specialized Skills
All required licenses and/or certifications as mandated by state and local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheets, property management applications, and database management programs.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related circumstances.
Ability to adapt to specific markets and professionals to ensure the sales message is received appropriately.
Travel / Physical Demands
Must be able to physically access all exterior and interior parts of the property and amenities.
Must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance; able to stand for extended periods.
Routine local travel may be required for business meetings, market research, or related duties.
Must work a flexible schedule, which may include evenings, weekends, and/or holidays.
Team members work in an office environment but may be exposed to outside elements that could be unpleasant or hazardous.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates Effectively – Delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that move the organization forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficiently.
Situational Adaptability – Adapts approach and demeanor in real time to match shifting demands.
Instills Trust – Gains confidence and trust of others through honesty, integrity, and authenticity.
Additional Compensation
Base salary is supplemented by a quarterly or annual bonus program for corporate positions and by weekly, monthly, or quarterly bonus programs for onsite property positions, depending on performance and role type.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits with low employee costs for basic coverage (discounts after 3 and 5 years of service).
Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrued with tenure.
Onsite housing discount available for onsite team members, subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. Compensation and benefits may vary for Union and Prevailing Wage roles due to collective bargaining agreements and/or local governing authority.
Important Notice
Greystar will never request banking details or other sensitive personal information during the interview process. All communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
EEO Statement
Greystar will consider qualified applicants with arrest and conviction records for employment. Greystar is an equal‑opportunity employer, providing equal opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.
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