Host / Service Assistant
Cooper's Hawk Winery and Restaurants, Fedora, SD, United States
Overview
At Cooper’s Hawk, our Host Service Assistants help create memorable guest moments from greeting and seating guests to running food to resetting tables. You will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish.
What You Will Get
50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
Monthly Wine Tastings for Two
Medical, Dental, Vision, and Telehealth
401k with Company Match
Paid Time Off and Flexible Schedules
Early Pay Access
Wellness and Mental Health Support
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Milestone Recognition, and Referral Bonuses
How You Will Succeed
Show Up Ready
Greet guests with energy and enthusiasm from the very first interaction
Demonstrate professionalism and hospitality using polished phone etiquette when answering guest calls and handling reservations
Follow daily checklists and prepare your area for a smooth shift
Maintain a professional image at all times by adhering to all appearance and behavior guidelines
Own What You See
Keep track of table flow and dining room pacing to deliver an excellent guest experience
Reset tables and bar tops quickly so every guest starts fresh
Assist with running food, carryout orders, clearing dishes, pre-bussing tables and supporting the flow of service
Help with restocking, light cleaning, and little details that make a big difference
Stay in Sync
Communicate constantly with Lead Hosts, Servers, Bartenders and Team Members to keep service moving seamlessly
Make It Personal
Answer questions about food, wine, and experiences with warmth and knowledge
Share insights about our Barrel Reserve wine during each escort to the table
Add a Touch: Go beyond the expected to create memorable moments
Support the overall guest experience in every area of the restaurant
What You Will Bring
At least 18 years of age
A genuine love for hospitality and a desire to create unforgettable experiences
Comfort in a fast-paced environment with strong multitasking skills
Ability to lift up to 40 pounds and stand for extended periods
Willingness to work weekends and holidays
Team spirit and clear communication
Ability to read, write, and understand English
Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine, the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top‑notch award‑winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.
#J-18808-Ljbffr
At Cooper’s Hawk, our Host Service Assistants help create memorable guest moments from greeting and seating guests to running food to resetting tables. You will be part of the team that keeps the experience moving smoothly. Every shift is an opportunity to deliver uncompromising hospitality through attention to detail, teamwork, and care for every guest and every dish.
What You Will Get
50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
Monthly Wine Tastings for Two
Medical, Dental, Vision, and Telehealth
401k with Company Match
Paid Time Off and Flexible Schedules
Early Pay Access
Wellness and Mental Health Support
Wine and Culinary Education
Career Growth Flight Plan
Team Member Rewards, Milestone Recognition, and Referral Bonuses
How You Will Succeed
Show Up Ready
Greet guests with energy and enthusiasm from the very first interaction
Demonstrate professionalism and hospitality using polished phone etiquette when answering guest calls and handling reservations
Follow daily checklists and prepare your area for a smooth shift
Maintain a professional image at all times by adhering to all appearance and behavior guidelines
Own What You See
Keep track of table flow and dining room pacing to deliver an excellent guest experience
Reset tables and bar tops quickly so every guest starts fresh
Assist with running food, carryout orders, clearing dishes, pre-bussing tables and supporting the flow of service
Help with restocking, light cleaning, and little details that make a big difference
Stay in Sync
Communicate constantly with Lead Hosts, Servers, Bartenders and Team Members to keep service moving seamlessly
Make It Personal
Answer questions about food, wine, and experiences with warmth and knowledge
Share insights about our Barrel Reserve wine during each escort to the table
Add a Touch: Go beyond the expected to create memorable moments
Support the overall guest experience in every area of the restaurant
What You Will Bring
At least 18 years of age
A genuine love for hospitality and a desire to create unforgettable experiences
Comfort in a fast-paced environment with strong multitasking skills
Ability to lift up to 40 pounds and stand for extended periods
Willingness to work weekends and holidays
Team spirit and clear communication
Ability to read, write, and understand English
Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.
Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
About Us
Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine, the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top‑notch award‑winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.
#J-18808-Ljbffr