IT Administrator
Crane ChemPharma & Energy, Granite Heights, WI, United States
Position Summary
The IT Administrator provides day‑to‑day technical support and assists with IT Operations for the Conroe site. This role supports local and remote users, helps maintain IT systems and infrastructure, and follows established IT policies and procedures to ensure reliable, secure operation of business systems. The position works closely with senior IT staff, site leadership, and global IT teams while developing technical and professional skills in a manufacturing environment.
Key Responsibilities
Provide first‑ and second‑level IT support for end users, including desktops, laptops, mobile devices, printers, and basic network connectivity
Assist with user account administration, access requests, and permissions following security and compliance guidelines
Support incident, request, and change tracking using Freshworks
Perform routine system checks and elevate issues related to servers, networking, backups, or security to senior IT staff
Assist with software installation, patching, and license tracking to ensure compliance with company standards
Support IT compliance activities (SOX, access reviews, basic audit support) under guidance from senior team members
Participate in IT security awareness efforts and follow cybersecurity best practices
Assist with hardware lifecycle management, including asset tracking, imaging, deployment, and decommissioning
Support backup monitoring and disaster recovery activities as directed
Contribute to documentation of standard work instructions, procedures, and IT processes
Collaborate with business users to understand issues and provide timely, professional support
Participate in daily site meetings
Other duties as assigned
This position is not eligible for visa sponsorship.
Crane Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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The IT Administrator provides day‑to‑day technical support and assists with IT Operations for the Conroe site. This role supports local and remote users, helps maintain IT systems and infrastructure, and follows established IT policies and procedures to ensure reliable, secure operation of business systems. The position works closely with senior IT staff, site leadership, and global IT teams while developing technical and professional skills in a manufacturing environment.
Key Responsibilities
Provide first‑ and second‑level IT support for end users, including desktops, laptops, mobile devices, printers, and basic network connectivity
Assist with user account administration, access requests, and permissions following security and compliance guidelines
Support incident, request, and change tracking using Freshworks
Perform routine system checks and elevate issues related to servers, networking, backups, or security to senior IT staff
Assist with software installation, patching, and license tracking to ensure compliance with company standards
Support IT compliance activities (SOX, access reviews, basic audit support) under guidance from senior team members
Participate in IT security awareness efforts and follow cybersecurity best practices
Assist with hardware lifecycle management, including asset tracking, imaging, deployment, and decommissioning
Support backup monitoring and disaster recovery activities as directed
Contribute to documentation of standard work instructions, procedures, and IT processes
Collaborate with business users to understand issues and provide timely, professional support
Participate in daily site meetings
Other duties as assigned
This position is not eligible for visa sponsorship.
Crane Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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