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Therapy Care Coordinator (Full-Time)

Nebraska Orthopaedic Center, PC, Lincoln, NE, United States


Ne Nebraska Orthopaedic Center

is excited to announce the opening of our Physical Therapy Services in Lincoln, NE! Our team is seeking a Full-Time Therapy Care Coordinator for the outpatient therapy clinic.

Start date for this position will be June 2026*.

Responsibilities and Duties

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).

Knowledge of optimizing scheduling for the patient and corresponding appointments within the practice.

Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

Ensures availability of treatment information by filing and retrieving patient records.

Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Obtains revenue by recording and updating financial information; recording and collecting patient charges.

Protects patients' rights by maintaining the confidentiality of personal and financial information.

Maintains operations by following policies and procedures; reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

Verify Benefits and obtain authorization to treat from a variety of medical coverage payors.

This individual will be decisive, self-driven, and dynamic. Also, willing to be mentored, trained, and developed to achieve high performance and personal satisfaction.

Other duties as assigned.

Minimum Requirements

1-2 years in a medical office environment preferred

1-2 years in a physical therapy environment preferred

Experience with EMR systems preferred

Knowledge and understanding of insurance authorizations

Proficient in Microsoft Office & Outlook

Excellent Customer Service and Telephone skills

Other Skills Required

Ability to Multi-Task

Organized

Self-Motivated

Attention to detail

Benefits (General)

Excellent Compensation

Day 1 Benefits - Medical, Dental, Vision, Long-Term Disability, Life & AD&D

Generous PTO Accrual

Additional Benefits

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

EOE

Job Type: Full-time

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