Human Resources Generalist
City Wide Facility Solutions, Raleigh, NC, United States
Overview
City Wide Facility Solutions is a national leader in building maintenance solutions, supporting businesses across the U.S. and Canada. OneHR is a centralized, people-first HR model focused on delivering consistent, compliant, and high-impact support to our employees and leaders. We believe HR should be approachable, practical, and business-aligned. Our culture values accountability, professionalism, and community, and we are looking for a Human Resources Generalist II who shares those values and wants to make a real impact.
Responsibilities
Serve as a trusted HR resource for employees and leaders, balancing employee advocacy with business needs
Support employee relations matters, including investigations, conflict resolution, policy interpretation, and coaching leaders through people issues
Manage full-cycle recruiting for exempt and non-exempt roles, including sourcing, interviewing, assessments, background checks, and offer coordination
Partner with the Corporate Recruiter to support hiring demand and time-to-fill goals
Coordinate and deliver onboarding and new-hire orientation programs
Communicate and administer employee benefits enrollments and HR programs
Track and administer FMLA and personal leave requests
Support performance management processes and annual evaluations
Manage unemployment claims and coordinate litigation matters with third-party vendors
Help maintain HR policies, procedures, and handbook updates in alignment with employment laws
Support employee recognition programs, engagement initiatives, and company events
Ensure ongoing compliance with federal, state, and local employment regulations
Qualifications
A Bachelor's degree in Human Resources or a related field
3+ years of HR experience in a corporate environment
Strong working knowledge of federal, state, and local employment laws
Experience handling employee relations matters with professionalism and discretion
Comfort working across multiple HR functions; recruiting, employee relations, compliance, benefits, and performance management
Proficiency with Microsoft Office and working knowledge of HRIS (ADP a plus) and payroll systems
The ability to maintain confidentiality, exercise sound judgment, and communicate clearly
HR certification (SHRM-CP, PHR or similar) is preferred, not required
Benefits
City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise emphasizes a culture rich in history and collaboration, within a fast-paced, flexible work environment that fosters continual learning and development. As a people-centered culture, we offer community-based enrichment, including paid time to support charities of choice.
City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We strive to positively impact the people and communities we serve. Visit www.gocitywide.com to learn more.
City Wide is an Equal Opportunity Employer.
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City Wide Facility Solutions is a national leader in building maintenance solutions, supporting businesses across the U.S. and Canada. OneHR is a centralized, people-first HR model focused on delivering consistent, compliant, and high-impact support to our employees and leaders. We believe HR should be approachable, practical, and business-aligned. Our culture values accountability, professionalism, and community, and we are looking for a Human Resources Generalist II who shares those values and wants to make a real impact.
Responsibilities
Serve as a trusted HR resource for employees and leaders, balancing employee advocacy with business needs
Support employee relations matters, including investigations, conflict resolution, policy interpretation, and coaching leaders through people issues
Manage full-cycle recruiting for exempt and non-exempt roles, including sourcing, interviewing, assessments, background checks, and offer coordination
Partner with the Corporate Recruiter to support hiring demand and time-to-fill goals
Coordinate and deliver onboarding and new-hire orientation programs
Communicate and administer employee benefits enrollments and HR programs
Track and administer FMLA and personal leave requests
Support performance management processes and annual evaluations
Manage unemployment claims and coordinate litigation matters with third-party vendors
Help maintain HR policies, procedures, and handbook updates in alignment with employment laws
Support employee recognition programs, engagement initiatives, and company events
Ensure ongoing compliance with federal, state, and local employment regulations
Qualifications
A Bachelor's degree in Human Resources or a related field
3+ years of HR experience in a corporate environment
Strong working knowledge of federal, state, and local employment laws
Experience handling employee relations matters with professionalism and discretion
Comfort working across multiple HR functions; recruiting, employee relations, compliance, benefits, and performance management
Proficiency with Microsoft Office and working knowledge of HRIS (ADP a plus) and payroll systems
The ability to maintain confidentiality, exercise sound judgment, and communicate clearly
HR certification (SHRM-CP, PHR or similar) is preferred, not required
Benefits
City Wide Franchise offers a competitive compensation structure to include bonus and comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k. In addition, City Wide Franchise emphasizes a culture rich in history and collaboration, within a fast-paced, flexible work environment that fosters continual learning and development. As a people-centered culture, we offer community-based enrichment, including paid time to support charities of choice.
City Wide Franchise is a fast-growing company with over 100 franchise locations across the US and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We strive to positively impact the people and communities we serve. Visit www.gocitywide.com to learn more.
City Wide is an Equal Opportunity Employer.
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