Experienced Plumber / Service Technician – Mr. Rooter Plumbing
Neighborly - MRR: Shell Account, Lenexa, KS, United States
Mr. Rooter Plumbing is looking for a motivated and customer-focused Experienced Plumber who excels not only in technical skills but also in sales and customer relationship building. In this role, you will diagnose plumbing issues, present solutions, and help customers make informed decisions driving revenue while delivering top-tier service.
$25-$35 per hour
Key Responsibilities
Diagnose plumbing issues and present multiple solution options to customers
Educate customers on repairs, replacements, and preventative maintenance
Provide upfront, flat-rate pricing and confidently close sales
Meet or exceed individual sales and service performance goals
Perform high-quality plumbing repairs, installations, and maintenance
Build trust with customers through professionalism and clear communication
Identify opportunities for system upgrades, replacements, and memberships
Maintain detailed records of jobs, estimates, and customer interactions
Represent Mr. Rooter Plumbing with integrity and a customer-first mindset
Qualifications
3+ years of plumbing experience, preferably in residential service
Proven ability to upsell services and close sales
Valid plumbing license a plus
Excellent communication and customer service abilities
Comfortable discussing pricing and financing options with customers
Self-motivated with a goal-oriented mindset
Valid driver’s license and clean driving record
Strong troubleshooting and diagnostic skills
Ability to work independently and manage time effectively
Ability to pass background check and drug screening (if required)
Preferred Skills
Experience in residential and commercial service plumbing
Experience with flat-rate pricing models
Sales training or background in commission-based roles
Drain cleaning, sewer line, and water heater expertise
Experience with Service Titan preferred
Strong sales or customer education skills
Compensation & Incentives
Competitive pay plus commission
Performance bonuses and spiffs
High earning potential for top performers
Paid vacation
Advancement opportunities
Company-provided Uniforms, work vehicle, equipment and tools
Flexible scheduling and work-life balance
Ongoing training and career advancement opportunities
Paid training focused on both technical and sales skills
Supportive team environment within a nationally recognized brand
What Success Looks Like
Consistently meeting or exceeding average ticket and conversion goals
High customer satisfaction and repeat business
Ability to turn service calls into long-term customer relationships
Strong contribution to team revenue and growth
About Mr. Rooter Plumbing
Mr. Rooter Plumbing is part of the Neighborly family of home service brands, known for delivering reliable, courteous, and professional plumbing services. Our commitment to customer satisfaction and ethical business practices sets us apart in the industry. Mr. Rooter Plumbing’s proven systems make it easy for our plumbers to achieve their goals, whether financial, professional and/or personal. Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for. If you are looking to take your career to the next level, you have the desire to learn a system that helps you become the best in the industry, and you have the grit and persistence to make things happen, we want you!
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$25-$35 per hour
Key Responsibilities
Diagnose plumbing issues and present multiple solution options to customers
Educate customers on repairs, replacements, and preventative maintenance
Provide upfront, flat-rate pricing and confidently close sales
Meet or exceed individual sales and service performance goals
Perform high-quality plumbing repairs, installations, and maintenance
Build trust with customers through professionalism and clear communication
Identify opportunities for system upgrades, replacements, and memberships
Maintain detailed records of jobs, estimates, and customer interactions
Represent Mr. Rooter Plumbing with integrity and a customer-first mindset
Qualifications
3+ years of plumbing experience, preferably in residential service
Proven ability to upsell services and close sales
Valid plumbing license a plus
Excellent communication and customer service abilities
Comfortable discussing pricing and financing options with customers
Self-motivated with a goal-oriented mindset
Valid driver’s license and clean driving record
Strong troubleshooting and diagnostic skills
Ability to work independently and manage time effectively
Ability to pass background check and drug screening (if required)
Preferred Skills
Experience in residential and commercial service plumbing
Experience with flat-rate pricing models
Sales training or background in commission-based roles
Drain cleaning, sewer line, and water heater expertise
Experience with Service Titan preferred
Strong sales or customer education skills
Compensation & Incentives
Competitive pay plus commission
Performance bonuses and spiffs
High earning potential for top performers
Paid vacation
Advancement opportunities
Company-provided Uniforms, work vehicle, equipment and tools
Flexible scheduling and work-life balance
Ongoing training and career advancement opportunities
Paid training focused on both technical and sales skills
Supportive team environment within a nationally recognized brand
What Success Looks Like
Consistently meeting or exceeding average ticket and conversion goals
High customer satisfaction and repeat business
Ability to turn service calls into long-term customer relationships
Strong contribution to team revenue and growth
About Mr. Rooter Plumbing
Mr. Rooter Plumbing is part of the Neighborly family of home service brands, known for delivering reliable, courteous, and professional plumbing services. Our commitment to customer satisfaction and ethical business practices sets us apart in the industry. Mr. Rooter Plumbing’s proven systems make it easy for our plumbers to achieve their goals, whether financial, professional and/or personal. Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for. If you are looking to take your career to the next level, you have the desire to learn a system that helps you become the best in the industry, and you have the grit and persistence to make things happen, we want you!
#J-18808-Ljbffr