Intake RN- Full Time- Day Shift
Raleigh Oaks Behavioral Health, Garner, NC, United States
Intake RN - Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina
About the Job
The Intake Clinician is a behavioral health professional responsible for facilitating admissions, clinical intake assessments, and prior authorization to ensure continuity for the most appropriate level of care for patients. The clinician performs assessments, screens for clinical and medical appropriateness, and communicates this information to a physician who determines the appropriate level of care. They work closely with the business office, nursing, and clinical staff, as well as external parties to ensure the timely admission of patients.
Roles and Responsibilities
Facilitates intake, admission, and prior authorization process for incoming patients.
Performs insurance benefit verifications and disseminates the information to patients, their families, and appropriate internal staff.
Provides accurate and ongoing assessment of patient’s status in the admission and prior authorization process.
Facilitates the response to requests for services, including initial response, assessment and referral process, designation of appropriate level of care, initiation/intake into services, and appropriate follow‑up activity.
Follows EMTALA regulations to complete insurance verification and pre‑certification when appropriate.
Responds to inquiries about the facility within facility policy timeframes.
Schedules/completes pre‑admission assessments and communicates recommendations to patients or their families.
Collaborates with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
Performs ongoing assessments of physical, functional, emotional, social, spiritual and financial needs of patients and implements crisis intervention and referral.
Provides education regarding healthcare and social resource systems to empower patients and their families to access resources independently.
Maintains all documentation involved with the admissions process.
Education, Experience, and Skills Requirements
Master’s Degree from an accredited college or university in social work, counseling, psychology, mental health, or a related field required. In some states, a registered nurse with an associate’s or bachelor’s degree in nursing may also qualify.
One or more years of experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
Experience in the managed care pre‑certification process, level of care assessments, and utilization management preferred.
Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds.
Outstanding interpersonal, interviewing, and assessment skills, as well as telephone etiquette and paging procedures.
Licenses, Designations, and Certifications
Current licensure required for the area of clinical specialty (e.g., RN license, CAC, or other clinical counseling or therapy license as designated by the state).
CPR and de‑escalation and restraint certification required (training available upon hire).
First aid certification may be required based on state or facility requirements.
Supervisory Requirements
This position is an Individual Contributor.
Benefits and EEO Statement
Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an Equal Employment Opportunity employer. Veterans and military spouses are highly encouraged to apply.
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About the Job
The Intake Clinician is a behavioral health professional responsible for facilitating admissions, clinical intake assessments, and prior authorization to ensure continuity for the most appropriate level of care for patients. The clinician performs assessments, screens for clinical and medical appropriateness, and communicates this information to a physician who determines the appropriate level of care. They work closely with the business office, nursing, and clinical staff, as well as external parties to ensure the timely admission of patients.
Roles and Responsibilities
Facilitates intake, admission, and prior authorization process for incoming patients.
Performs insurance benefit verifications and disseminates the information to patients, their families, and appropriate internal staff.
Provides accurate and ongoing assessment of patient’s status in the admission and prior authorization process.
Facilitates the response to requests for services, including initial response, assessment and referral process, designation of appropriate level of care, initiation/intake into services, and appropriate follow‑up activity.
Follows EMTALA regulations to complete insurance verification and pre‑certification when appropriate.
Responds to inquiries about the facility within facility policy timeframes.
Schedules/completes pre‑admission assessments and communicates recommendations to patients or their families.
Collaborates with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
Performs ongoing assessments of physical, functional, emotional, social, spiritual and financial needs of patients and implements crisis intervention and referral.
Provides education regarding healthcare and social resource systems to empower patients and their families to access resources independently.
Maintains all documentation involved with the admissions process.
Education, Experience, and Skills Requirements
Master’s Degree from an accredited college or university in social work, counseling, psychology, mental health, or a related field required. In some states, a registered nurse with an associate’s or bachelor’s degree in nursing may also qualify.
One or more years of experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
Experience in the managed care pre‑certification process, level of care assessments, and utilization management preferred.
Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds.
Outstanding interpersonal, interviewing, and assessment skills, as well as telephone etiquette and paging procedures.
Licenses, Designations, and Certifications
Current licensure required for the area of clinical specialty (e.g., RN license, CAC, or other clinical counseling or therapy license as designated by the state).
CPR and de‑escalation and restraint certification required (training available upon hire).
First aid certification may be required based on state or facility requirements.
Supervisory Requirements
This position is an Individual Contributor.
Benefits and EEO Statement
Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an Equal Employment Opportunity employer. Veterans and military spouses are highly encouraged to apply.
#J-18808-Ljbffr