Patient Access Center Lead & Performance Coach

NYU Langone Health in Las Vegas is seeking a Supervisor for the Patient Access Center. This role involves leading a team of Access Center Representatives to ensure high-quality service and adherence to procedures. Key responsibilities include performance monitoring, coaching team members, and enhancing patient experience. Candidates should have supervisory experience in a contact center setting, a degree or equivalent experience, and a commitment to quality assurance. A comprehensive benefits package is offered.
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