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Freight Routing Dispatch Support Coordinator Entry Level Experienced Nationwide

Optimal Dispatch Service LLC, Charlotte, NC, United States


Position Details
Oregon-Based Dispatch Operations (Charlotte hiring focus with nationwide remote eligibility)

Employment Type: Full-Time

Work Arrangement: Hybrid or Remote

Industry/Category: Freight Dispatching / Logistics / Transportation Operations

Level: Entry Level / Experienced

Position Overview
Supports freight routing, shipment tracking, and operational coordination across Oregon-based dispatch systems. Charlotte candidates may participate in hybrid collaboration sessions; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently.

Key Responsibilities

Assign freight loads and monitor shipment progress

Track shipments and maintain accurate operational documentation

Communicate updates, delays, or exceptions to internal teams and drivers

Identify workflow inefficiencies and propose process improvements

Collaborate with Oregon-based management for operational alignment

Escalate scheduling conflicts and operational issues as needed

Qualifications

Strong verbal and written communication

Computer proficiency including dispatch/tracking systems

Highly organized and detail-oriented

Ability to follow structured workflows and procedures

Time management and multitasking skills

Experience optional; full training provided

Work Environment
Hybrid and remote Oregon-based dispatch operations. Charlotte candidates may attend hybrid workflow sessions; remote candidates fully supported.

Communication & TCR Compliance Notice
By applying, candidates consent to receive communications via phone, email, and SMS regarding recruitment updates, workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and workflow performance feedback. Applicants may reply “STOP” to opt out and “HELP” for assistance.

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