Associate Operations Coordinator
Dahl Consulting, Eden Prairie, MN, United States
About The Role
Our firm is partnering with a leading global organization in the transportation and logistics industry to identify an Associate Operations Coordinator. This role supports daily freight operations by ensuring shipments move efficiently, accurately, and on time. The position is ideal for someone who thrives in a fast‑paced, detail‑oriented environment and enjoys working cross‑functionally with customers and carrier partners.
Job Details
Title : Associate Operations Coordinator
Location : Eden Prairie, MN
Job Type : Contract (7 Months)
Compensation : $18‑21/hr
Industry : Transportation & Logistics
Job Description
With a focus on quality, accuracy, and efficiency, the Associate Operations Coordinator will perform operational and customer support tasks in accordance with established policies and standard operating procedures (SOPs).
Providing shipment status and load information to customers and carrier partners
Creating and activating orders and shipments within internal systems
Building, assigning, and managing loads
Scheduling pickup and delivery appointments
Tracking and tracing in-transit shipments
Entering shipment events and supporting invoicing processes
Monitoring task boards and assigned email queues to respond to inquiries
Documenting events using SOP guidelines and escalating issues when required
Following through on customer and carrier requests to ensure timely resolution and satisfaction
Validating the accuracy of shipment and load data according to internal and customer standards
Performing additional duties as assigned based on team or location‑specific needs
Qualifications
Required
High school diploma or GED
Previous customer service experience
Ability to work evenings and/or weekends for select roles
Strong attention to detail and ability to follow defined processes
Preferred
Bachelor’s degree from an accredited college or university
Basic proficiency in Microsoft Office (Word, Excel, Outlook)
Customer service experience in a call center or similar environment
Demonstrated communication, prioritization, and time management skills
Prior experience requiring high levels of accuracy and data validation
Commitment to working in a diverse and inclusive environment
Benefits
Dahl Consulting offers a comprehensive benefits package to eligible employees. For details, please review the DAHL Benefits Summary.
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.
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Our firm is partnering with a leading global organization in the transportation and logistics industry to identify an Associate Operations Coordinator. This role supports daily freight operations by ensuring shipments move efficiently, accurately, and on time. The position is ideal for someone who thrives in a fast‑paced, detail‑oriented environment and enjoys working cross‑functionally with customers and carrier partners.
Job Details
Title : Associate Operations Coordinator
Location : Eden Prairie, MN
Job Type : Contract (7 Months)
Compensation : $18‑21/hr
Industry : Transportation & Logistics
Job Description
With a focus on quality, accuracy, and efficiency, the Associate Operations Coordinator will perform operational and customer support tasks in accordance with established policies and standard operating procedures (SOPs).
Providing shipment status and load information to customers and carrier partners
Creating and activating orders and shipments within internal systems
Building, assigning, and managing loads
Scheduling pickup and delivery appointments
Tracking and tracing in-transit shipments
Entering shipment events and supporting invoicing processes
Monitoring task boards and assigned email queues to respond to inquiries
Documenting events using SOP guidelines and escalating issues when required
Following through on customer and carrier requests to ensure timely resolution and satisfaction
Validating the accuracy of shipment and load data according to internal and customer standards
Performing additional duties as assigned based on team or location‑specific needs
Qualifications
Required
High school diploma or GED
Previous customer service experience
Ability to work evenings and/or weekends for select roles
Strong attention to detail and ability to follow defined processes
Preferred
Bachelor’s degree from an accredited college or university
Basic proficiency in Microsoft Office (Word, Excel, Outlook)
Customer service experience in a call center or similar environment
Demonstrated communication, prioritization, and time management skills
Prior experience requiring high levels of accuracy and data validation
Commitment to working in a diverse and inclusive environment
Benefits
Dahl Consulting offers a comprehensive benefits package to eligible employees. For details, please review the DAHL Benefits Summary.
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.
#J-18808-Ljbffr