Automotive Customer Service Service Cashier
Joe Cooper Lincoln of Edmond, Oklahoma City, OK, United States
Job Description
The Service Cashier provides a high level of customer service and engagement while receiving payment for maintenance and repairs. The cashier's responsibilities include but are not limited to:
Reviewing the service bill for accuracy and cost
Calculate customer's invoice utilizing dealership software
Ensure appropriate manufacturer of 3rd party warranties were applied if applicable
Receive proper method of payment from customers and record appropriate amount received on applicable repair order
Relay and customer customer concerns, questions, and/or needs to the service team
Be the voice of the dealership to ensure complete customer satisfaction was delivered
Perform other duties as requested by management
Qualifications
High school diploma or GED required
Ability to read and comprehend instructions and information
Basic computer and data entry skills
Professional appearance and grooming standards
Ability to work well with customers maintaining poise and professionalism at all time while exhibiting a friendly, helpful attitude.
Previous automotive service cashier experience a plus
Previous experience with CDK software a plus
Benefits
Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts
Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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The Service Cashier provides a high level of customer service and engagement while receiving payment for maintenance and repairs. The cashier's responsibilities include but are not limited to:
Reviewing the service bill for accuracy and cost
Calculate customer's invoice utilizing dealership software
Ensure appropriate manufacturer of 3rd party warranties were applied if applicable
Receive proper method of payment from customers and record appropriate amount received on applicable repair order
Relay and customer customer concerns, questions, and/or needs to the service team
Be the voice of the dealership to ensure complete customer satisfaction was delivered
Perform other duties as requested by management
Qualifications
High school diploma or GED required
Ability to read and comprehend instructions and information
Basic computer and data entry skills
Professional appearance and grooming standards
Ability to work well with customers maintaining poise and professionalism at all time while exhibiting a friendly, helpful attitude.
Previous automotive service cashier experience a plus
Previous experience with CDK software a plus
Benefits
Medical, Dental, Vision, Life and AD&D, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, Employee Discounts
Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
#J-18808-Ljbffr