Tech Support Specialist - SaaS Troubleshooter

SalesRabbit is seeking a Technical Customer Support Specialist in Round Rock, Texas. In this full-time role, you will resolve customer support issues through phone, email, and chat. The ideal candidate has experience in a customer-facing environment, strong communication skills, and technical proficiency across platforms. You'll be expected to document issues, provide timely updates, and help improve processes, contributing to a customer-centered culture while following defined procedures. Starting pay is $20/hour.
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