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Credentialing Specialists

Armada LTD, Oklahoma City, OK, United States


Type:

Full Time

Location:

Oklahoma, OK

Overtime Exempt:

Yes

Reports To:

ARMADA HQ

Travel Requirement:

YES, nationwide to support onsite credentialing operations as mission needs require.

Security Clearance Required:

N/A

*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********

Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:

Duties & Responsibilities:

View, manage, and check daily appointments in time trade scheduling tool

Perform enrollment and issuance of Identification Cards including PIV/Smart IDs, Access Cards, PAC Cards, and issuance and activation of SmartID Cards

Perform certificate rekey, PIN reset, and card update

Conduct card inventory and log cards on the Credential Inventory Tool (CIT)

Store cards in a lockable container (file cabinet)

Contact employees and contractors to schedule pick‑up and activate SmartID

Issue PAC Cards and Access Cards

Issue pocket commission credentials, collect SmartID and PAC cards, and return terminated credentials to the Security Officer for destruction

Keep a log of cards issued and collected

Perform registrar and activator duties as required

Perform card custodian duties

Mail SmartID Cards to Light Activation Kit Operators

Communicate with applicants regarding credential status

Took photo, captured digital signatures, and assembled pocket commission inserts and other ID media duties as directed by ICAM

Perform IRS credentialing functions and travel up to 40% of annual work hours to support IRS credentialing and activation efforts; shift‑work support of standard weekdays, night shift, and weekend hours will be required

Other duties as assigned

Knowledge, Skills, and Abilities:

Ability to complete required online credentialing training and maintain compliance with PIV‑II SmartID credential requirements

Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures

Willingness to travel nationwide to support onsite credentialing operations as mission needs require

Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs

Knowledge of PII handling and federal credentialing policies

Skill in managing daily credential operations, workstations, and equipment

Strong customer service and communication skills

Skill in preparing and submitting daily site reports

Strong attention to detail and documentation accuracy

Ability to follow federal credentialing standards and procedures

Minimum/General Experience:

Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program

Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures

Willingness to travel nationwide to support onsite credentialing operations as mission needs require

Minimum Education:

High School Diploma or equivalent

Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position.

Special Notes:
Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre‑employment drug testing. Job offers are contingent upon results of background check and drug testing.

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