Community Engagement Coordinator
Network Health, Menasha, WI, United States
Network Health’s success is rooted in its mission to create healthy and strong Wisconsin communities. We are seeking a Community Engagement Coordinator to support these efforts.
The Community Engagement Coordinator is responsible for managing charitable giving through the Hometown Advantage Fund and supporting the planning, execution, and follow‑up of community events. The coordinator helps design and execute strategies that engage community‑based organizations to enhance membership growth and retention. This role plans, develops, and implements community outreach and wellness programs that support Network Health’s growth, retention and overall customer experience. The coordinator partners with internal and external stakeholders to strengthen community relationships and expand impact through initiatives such as speaking engagements, employee volunteer programs, sponsorships and charitable giving.
Additionally, the role collaborates across departments to improve engagement and satisfaction among members, agents, providers, employers and employees. Responsibilities include organizing volunteer opportunities, coordinating sponsorships and supporting communications, materials and meetings aligned with strategic goals. A strong focus on continuous improvement and delivering a high‑quality customer experience is essential to success in this role.
Location
Candidates must reside in the state of Wisconsin. The position is eligible to work three days a week at home with reliable internet and two days a week in the Menasha or Brookfield office.
Hours
Full‑time, 40 hours per week, 8 am‑5 pm Monday‑Friday.
Job Responsibilities
Demonstrate commitment and behavior aligned with Network Health’s philosophy, mission, values, and vision.
Apply organizational, regulatory and credentialing principles, procedures, requirements, regulations and policies.
Lead and support community engagement efforts, developing and executing value‑added programs that drive growth, retention and engagement across all lines of business.
Develop strategies and oversee logistics for external engagement initiatives, including events, sponsorships, volunteer opportunities and partnerships.
Identify, secure and manage relationships with community organizations, providers, business leaders and other stakeholders to strengthen collaboration and advocacy efforts.
Manage projects and collaborate cross‑functionally to define scope, coordinate resources and ensure effective execution of initiatives.
Coordinate and monitor event logistics, including budgets, materials and resources, while ensuring effective internal and external communication.
Create and deliver written materials and communications for internal and external audiences, including newsletters, reports and presentations.
Facilitate awareness and participation in community events and promote employee involvement in company‑sponsored initiatives.
Administer wellness and outreach programs, including health screenings, educational events and coaching (onsite, virtual and telephonic).
Serve as a subject‑matter expert on wellness programs, community engagement and healthcare‑related topics for internal teams and external partners.
Support customer experience initiatives, including CAHPS and other satisfaction action plans, identifying opportunities for improvement.
Participate in planning, brainstorming sessions, committees and events to support community engagement strategies.
Provide administrative and project support to leadership, including the Vice President.
Communicate progress, outcomes and key updates to stakeholders and leadership.
Perform other duties as assigned.
Job Requirements
Bachelor’s degree in Health Promotion, Education, Community Health, Business Administration, Health Care Management or a related field is strongly preferred; relevant job‑related experience may be considered in lieu of a degree.
3–5 years of project coordination experience required; community outreach experience preferred.
Experience with website content management preferred.
1–3 years of experience in corporate wellness and/or health promotion related field required.
Valid driver’s license with a good driving record and reliable transportation to drive within the state.
Network Health is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Community Engagement Coordinator is responsible for managing charitable giving through the Hometown Advantage Fund and supporting the planning, execution, and follow‑up of community events. The coordinator helps design and execute strategies that engage community‑based organizations to enhance membership growth and retention. This role plans, develops, and implements community outreach and wellness programs that support Network Health’s growth, retention and overall customer experience. The coordinator partners with internal and external stakeholders to strengthen community relationships and expand impact through initiatives such as speaking engagements, employee volunteer programs, sponsorships and charitable giving.
Additionally, the role collaborates across departments to improve engagement and satisfaction among members, agents, providers, employers and employees. Responsibilities include organizing volunteer opportunities, coordinating sponsorships and supporting communications, materials and meetings aligned with strategic goals. A strong focus on continuous improvement and delivering a high‑quality customer experience is essential to success in this role.
Location
Candidates must reside in the state of Wisconsin. The position is eligible to work three days a week at home with reliable internet and two days a week in the Menasha or Brookfield office.
Hours
Full‑time, 40 hours per week, 8 am‑5 pm Monday‑Friday.
Job Responsibilities
Demonstrate commitment and behavior aligned with Network Health’s philosophy, mission, values, and vision.
Apply organizational, regulatory and credentialing principles, procedures, requirements, regulations and policies.
Lead and support community engagement efforts, developing and executing value‑added programs that drive growth, retention and engagement across all lines of business.
Develop strategies and oversee logistics for external engagement initiatives, including events, sponsorships, volunteer opportunities and partnerships.
Identify, secure and manage relationships with community organizations, providers, business leaders and other stakeholders to strengthen collaboration and advocacy efforts.
Manage projects and collaborate cross‑functionally to define scope, coordinate resources and ensure effective execution of initiatives.
Coordinate and monitor event logistics, including budgets, materials and resources, while ensuring effective internal and external communication.
Create and deliver written materials and communications for internal and external audiences, including newsletters, reports and presentations.
Facilitate awareness and participation in community events and promote employee involvement in company‑sponsored initiatives.
Administer wellness and outreach programs, including health screenings, educational events and coaching (onsite, virtual and telephonic).
Serve as a subject‑matter expert on wellness programs, community engagement and healthcare‑related topics for internal teams and external partners.
Support customer experience initiatives, including CAHPS and other satisfaction action plans, identifying opportunities for improvement.
Participate in planning, brainstorming sessions, committees and events to support community engagement strategies.
Provide administrative and project support to leadership, including the Vice President.
Communicate progress, outcomes and key updates to stakeholders and leadership.
Perform other duties as assigned.
Job Requirements
Bachelor’s degree in Health Promotion, Education, Community Health, Business Administration, Health Care Management or a related field is strongly preferred; relevant job‑related experience may be considered in lieu of a degree.
3–5 years of project coordination experience required; community outreach experience preferred.
Experience with website content management preferred.
1–3 years of experience in corporate wellness and/or health promotion related field required.
Valid driver’s license with a good driving record and reliable transportation to drive within the state.
Network Health is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr