Administrative Support Specialist
Yateman International, Denver, CO, United States
About the job Administrative Support Specialist
Job brief
One of our clients is seeking to hirea
detail-oriented Administrative Support Specialist
to assist a clients operations with CRM data hygiene, customer follow-up outreach, and outbound email communications. This role requires strong organizational skills, consistency, and excellent written and verbal communication.
Schedule:
Monday–Friday, 11:00 AM – 3:00 PM EST (unpaid 15–30 min break; schedule may be adjusted if needed)
Responsibilities
Perform ongoing CRM data hygiene and cleanup as requested by the client.
Conduct follow-ups with customers post-service/trip, including outbound phone calls, emails, and documenting outcomes in the CRM.
Send outbound emails to prospective customers using approved templates and processes.
Maintain accurate documentation for all actions taken, including notes, outcomes, and next steps.
Provide end-of-shift summaries of tasks completed, items in progress, and blockers.
Maintain timely responsiveness to manager communications during scheduled hours.
Requirements
Ability to work full scheduled shift consistently.
Strong written and verbal communication skills.
Excellent organization, attention to detail, and consistency.
Comfortable working inside a CRM and following documented processes.
Willingness to track all work time using
TopTracker.
Accountability to meet deadlines, attend meetings, and communicate absences in advance.
Preferred Experience:
1+ year in administrative support, operations support, customer support, or CRM/data entry roles.
Experience with CRM cleanup and data hygiene.
Professional email communication and consistent documentation of outcomes.
HubSpot experience
is a plus (not required).
#J-18808-Ljbffr
Job brief
One of our clients is seeking to hirea
detail-oriented Administrative Support Specialist
to assist a clients operations with CRM data hygiene, customer follow-up outreach, and outbound email communications. This role requires strong organizational skills, consistency, and excellent written and verbal communication.
Schedule:
Monday–Friday, 11:00 AM – 3:00 PM EST (unpaid 15–30 min break; schedule may be adjusted if needed)
Responsibilities
Perform ongoing CRM data hygiene and cleanup as requested by the client.
Conduct follow-ups with customers post-service/trip, including outbound phone calls, emails, and documenting outcomes in the CRM.
Send outbound emails to prospective customers using approved templates and processes.
Maintain accurate documentation for all actions taken, including notes, outcomes, and next steps.
Provide end-of-shift summaries of tasks completed, items in progress, and blockers.
Maintain timely responsiveness to manager communications during scheduled hours.
Requirements
Ability to work full scheduled shift consistently.
Strong written and verbal communication skills.
Excellent organization, attention to detail, and consistency.
Comfortable working inside a CRM and following documented processes.
Willingness to track all work time using
TopTracker.
Accountability to meet deadlines, attend meetings, and communicate absences in advance.
Preferred Experience:
1+ year in administrative support, operations support, customer support, or CRM/data entry roles.
Experience with CRM cleanup and data hygiene.
Professional email communication and consistent documentation of outcomes.
HubSpot experience
is a plus (not required).
#J-18808-Ljbffr