Clinical Transporter - Clinical Transport Services
Health First, Palm Bay, FL, United States
Position Summary
To be fully engaged in modeling the Health First I‑CARE Values and providing safe and efficient transportation of patients and equipment within the hospitals. The Clinical Transporter is also responsible for providing superior quality, competitive value and outstanding service through transports of patients in a timely and safe manner, working as a team member to achieve the goals and objectives of the department.
Primary Accountabilities
Facilitate the safe, efficient, and expedited movement of patients from area to area via stretchers, wheelchairs, beds, and cribs, and move patient‑related items such as belongings, paperwork, labs, and equipment.
Assist in the safe transfer of customers (e.g., from bed to stretcher or wheelchair). Provide courteous, professional service by always introducing self to the patient and explaining the mode of transport, wheelchair versus stretcher.
Accurately record the transport and report the necessary information by correctly using Teletracking.
Appropriately utilize PPE and follow HIPAA, OSHA, and Health First’s policies and procedures.
Actively participate in outstanding customer service and maintain respectful relationships with all patients and colleagues.
Safely operate both stretcher and wheelchair, reporting any issues to the manager and removing broken or defective equipment immediately.
Apply TelePak Monitor on patient when required, following the process to ensure patient rhythm is visible and verified with the monitor tech.
Consistently practice appropriate hand‑washing before and after each patient encounter.
Receive and confirm proper discharge paperwork and handoff communication with the RN before leaving origin, and ensure at destination that proper handoff is completed per policy.
Clean stretcher and wheelchair after each patient transport with hospital‑approved germicidal product.
Per diems: associates float to different hospital facilities per guidelines.
Follow proper morgue processes to ensure a safe transfer of patient.
Minimum Qualifications
Education: High school diploma or equivalent.
Work Experience: Customer service preferred.
Licensure/Certification: Must hold current American Heart Association BLS healthcare provider card and maintain it annually with no interruption.
Knowledge, Skills, and Abilities:
Excellent customer service skills and communication.
Ability to work independently and with limited supervision.
Ability to work effectively in a stressful, fast‑paced environment.
Flexibility to adapt to changing priorities with calm and effective response.
Physical Requirements
Must be able to stand and walk for up to 10 hours per shift, up to 12 hours during disaster response.
Must be able to lift up to forty (40) pounds unassisted.
Must be able to transport patients using stretcher, wheelchair, and other conveyances.
Must be capable of pushing or pulling weight up to 250 pounds for 75% of a 10‑hour shift.
Competency Assessment / Skills Checklist
Associates must complete within three months of hire and annually.
Benefits and Company Information
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule and Compensation
Schedule: Full‑Time
Shift Times: Nights
Paygrade: PG‑17
#J-18808-Ljbffr
To be fully engaged in modeling the Health First I‑CARE Values and providing safe and efficient transportation of patients and equipment within the hospitals. The Clinical Transporter is also responsible for providing superior quality, competitive value and outstanding service through transports of patients in a timely and safe manner, working as a team member to achieve the goals and objectives of the department.
Primary Accountabilities
Facilitate the safe, efficient, and expedited movement of patients from area to area via stretchers, wheelchairs, beds, and cribs, and move patient‑related items such as belongings, paperwork, labs, and equipment.
Assist in the safe transfer of customers (e.g., from bed to stretcher or wheelchair). Provide courteous, professional service by always introducing self to the patient and explaining the mode of transport, wheelchair versus stretcher.
Accurately record the transport and report the necessary information by correctly using Teletracking.
Appropriately utilize PPE and follow HIPAA, OSHA, and Health First’s policies and procedures.
Actively participate in outstanding customer service and maintain respectful relationships with all patients and colleagues.
Safely operate both stretcher and wheelchair, reporting any issues to the manager and removing broken or defective equipment immediately.
Apply TelePak Monitor on patient when required, following the process to ensure patient rhythm is visible and verified with the monitor tech.
Consistently practice appropriate hand‑washing before and after each patient encounter.
Receive and confirm proper discharge paperwork and handoff communication with the RN before leaving origin, and ensure at destination that proper handoff is completed per policy.
Clean stretcher and wheelchair after each patient transport with hospital‑approved germicidal product.
Per diems: associates float to different hospital facilities per guidelines.
Follow proper morgue processes to ensure a safe transfer of patient.
Minimum Qualifications
Education: High school diploma or equivalent.
Work Experience: Customer service preferred.
Licensure/Certification: Must hold current American Heart Association BLS healthcare provider card and maintain it annually with no interruption.
Knowledge, Skills, and Abilities:
Excellent customer service skills and communication.
Ability to work independently and with limited supervision.
Ability to work effectively in a stressful, fast‑paced environment.
Flexibility to adapt to changing priorities with calm and effective response.
Physical Requirements
Must be able to stand and walk for up to 10 hours per shift, up to 12 hours during disaster response.
Must be able to lift up to forty (40) pounds unassisted.
Must be able to transport patients using stretcher, wheelchair, and other conveyances.
Must be capable of pushing or pulling weight up to 250 pounds for 75% of a 10‑hour shift.
Competency Assessment / Skills Checklist
Associates must complete within three months of hire and annually.
Benefits and Company Information
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule and Compensation
Schedule: Full‑Time
Shift Times: Nights
Paygrade: PG‑17
#J-18808-Ljbffr