Veterinary Client Service Representative - Dermatology
Thrive Pet Healthcare, Rockville, MD, United States
Description
Dermatology for Animals is looking for a full‑time Client Service Representative to join our team as part of the Thrive Pet Healthcare community in Rockville, MD.
About You
You’ll play an important role in pets’ lives by serving as a compassionate advocate and primary point of contact for our clients and their beloved pets. Your life‑changing work will range from warmly welcoming clients and coordinating appointments to facilitating clear communication between pet parents and the medical team, managing check‑ins and check‑outs, processing payments, and supporting the smooth flow of patient care.
The success of your patients’ care matters to you, and your success matters to us.
Experience & Requirements
Minimum 1 year of clinical veterinary experience
Customer/Client Service experience required
Superior/advanced communication skills
Possesses a positive work attitude
Self‑motivated
High School diploma or equivalent
Growth Opportunities
Here, you can grow your career as your needs fit through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
Our vast, diverse, and free library of continuing education courses – ThriveU
Live, virtual interactive workshops to develop valuable leadership skills
A program designed to teach you the fundamentals of running a pet hospital
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment.
Benefits – Our Care in Action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial well‑being. In addition to health and life insurance, and short‑ and long‑term disability plans, we offer eligible team members:
Competitive pay
401(k) with employer match
Mental health resources, including easy access to therapy through Lyra Health
Paid parental leave
Purr‑ental leave for when you adopt a pet
Subsidized backup childcare and elder care
Expert advice, support and network discounts for fertility and family planning
FREE CE courses
Pet perks and veterinary service discounts
Student loan support tools and assistance
Some benefits shown are only for full‑time team members who work 30 hours or more per week. Certain benefits may be subject to waiting periods or length of service requirements.
Compensation
Compensation is negotiable based on experience and credentials, with an expected starting range of $19–$21/hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
About Thrive
Thrive Pet Healthcare creates the future of pet well‑being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people through mentorship, leadership programs, continuing education, and well‑being initiatives so teams can grow and feel supported.
We welcome you to join our story and join where #WeThriveTogether.
#J-18808-Ljbffr
Dermatology for Animals is looking for a full‑time Client Service Representative to join our team as part of the Thrive Pet Healthcare community in Rockville, MD.
About You
You’ll play an important role in pets’ lives by serving as a compassionate advocate and primary point of contact for our clients and their beloved pets. Your life‑changing work will range from warmly welcoming clients and coordinating appointments to facilitating clear communication between pet parents and the medical team, managing check‑ins and check‑outs, processing payments, and supporting the smooth flow of patient care.
The success of your patients’ care matters to you, and your success matters to us.
Experience & Requirements
Minimum 1 year of clinical veterinary experience
Customer/Client Service experience required
Superior/advanced communication skills
Possesses a positive work attitude
Self‑motivated
High School diploma or equivalent
Growth Opportunities
Here, you can grow your career as your needs fit through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:
Our vast, diverse, and free library of continuing education courses – ThriveU
Live, virtual interactive workshops to develop valuable leadership skills
A program designed to teach you the fundamentals of running a pet hospital
And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment.
Benefits – Our Care in Action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial well‑being. In addition to health and life insurance, and short‑ and long‑term disability plans, we offer eligible team members:
Competitive pay
401(k) with employer match
Mental health resources, including easy access to therapy through Lyra Health
Paid parental leave
Purr‑ental leave for when you adopt a pet
Subsidized backup childcare and elder care
Expert advice, support and network discounts for fertility and family planning
FREE CE courses
Pet perks and veterinary service discounts
Student loan support tools and assistance
Some benefits shown are only for full‑time team members who work 30 hours or more per week. Certain benefits may be subject to waiting periods or length of service requirements.
Compensation
Compensation is negotiable based on experience and credentials, with an expected starting range of $19–$21/hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.
About Thrive
Thrive Pet Healthcare creates the future of pet well‑being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people through mentorship, leadership programs, continuing education, and well‑being initiatives so teams can grow and feel supported.
We welcome you to join our story and join where #WeThriveTogether.
#J-18808-Ljbffr