Senior Claims Examiner
Markel, Red Bank, NJ, United States
Overview
If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work at Markel gives people the confidence to move forward and seize opportunities, and you’ll be part of a global community of optimists and problem-solvers. This position will be responsible for the resolution of moderate to high complexity and exposure claims, which may involve mediation or litigation. The primary purpose is to handle claims from coverage enquiry through liability assessment and quantum analysis to timely and accurate resolution, while mitigating indemnity and expense exposure and communicating developments to internal and external stakeholders. The role will have increased responsibility for decision making within authority, operate with minimal oversight, and may involve training and serving as a technical referral point for other team members.
Job Responsibilities
Confirms coverage of claims by reviewing policies and documents submitted in support of claims
Analyzes coverage and communicates coverage positions
Prepares coverage position letters (without outside coverage counsel) and refers suspicious losses to SIU; assists in investigation and settlement
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Directs and monitors assignments to experts and outside counsel
Evaluates information on coverage, liability, and damages to determine insured exposure
Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
Negotiates and settles claims typically in litigation within authority
Presents at roundtables to senior claims leaders and underwriters on cases going to trial and provides advice on other claims going to trial
Participates in special projects and may be assigned as project lead for larger projects
Represents Markel at mediations, trials, and conferences
Pulls and analyzes loss information for business stakeholders and presents information during meetings with underwriters and/or insureds
Serves as a technical resource to underwriting and assists with drafting policy wording
Assists in training of new hires and provides guidance to others within claims
Provides input into maintenance of claims guidelines and best practice procedures
Education
Bachelor’s degree or equivalent work experience
JD, advanced degree, or focused technical degree a plus
Certification
Must have or be eligible to receive claims adjuster license
Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.)
Work Experience
Minimum of 5 years of claims handling experience or equivalent combination of education and experience
Successful completion of 3 years as a Claims Examiner
Skill Sets
Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Ability to work autonomously in a fast-paced environment
Experience in negotiation, mediations and monitoring trials
Ability to influence claims stakeholders and to effectively direct claims strategy
Strong litigation management skills, including directing defense attorneys and experts while controlling expenses
Ability to deliver outstanding customer service
Intermediate skills in Microsoft Office (Excel, Outlook, PowerPoint, Word)
Knowledge of tort and contract law
Strong desire for continuous improvement
#LI-SY
#LI-Hybrid
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Senior Claims Examiner is $78,000 - $107,250 with 15% bonus incentive.
About Markel
Markel Group (NYSE – MKL) is a Fortune 500 company with over 60 offices in 20+ countries, and is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people, we win together, and we strive for better. We think further and enjoy the everyday. In keeping with the values of the Markel Style, we support our employees in living their lives to the fullest at home and at work.
Benefits and What’s in it for you
We offer competitive benefit programs to meet diverse and changing needs and support employees at all life stages
Full-time employees may choose from multiple health, dental and vision insurance plans and optional life, disability, and AD&D insurance
We offer a 401(k) with employer match, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, and parental leave
How to apply
Choose “Apply Now” to fill out our short application so we can learn more about you.
Important notices
Caution: Employment scams. Markel does not engage in impersonation of recruiters or fake job offers. All legitimate job postings will be on Markel Careers. Communications will come from markel.com email addresses. If you encounter suspicious activity, report to rarecruiting@markel.com. Markel is an equal opportunity employer and does not discriminate on any protected characteristic. If you require accommodation during the application process, please contact rarecruiting@markel.com. No agencies please.
#J-18808-Ljbffr
If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work at Markel gives people the confidence to move forward and seize opportunities, and you’ll be part of a global community of optimists and problem-solvers. This position will be responsible for the resolution of moderate to high complexity and exposure claims, which may involve mediation or litigation. The primary purpose is to handle claims from coverage enquiry through liability assessment and quantum analysis to timely and accurate resolution, while mitigating indemnity and expense exposure and communicating developments to internal and external stakeholders. The role will have increased responsibility for decision making within authority, operate with minimal oversight, and may involve training and serving as a technical referral point for other team members.
Job Responsibilities
Confirms coverage of claims by reviewing policies and documents submitted in support of claims
Analyzes coverage and communicates coverage positions
Prepares coverage position letters (without outside coverage counsel) and refers suspicious losses to SIU; assists in investigation and settlement
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Directs and monitors assignments to experts and outside counsel
Evaluates information on coverage, liability, and damages to determine insured exposure
Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
Negotiates and settles claims typically in litigation within authority
Presents at roundtables to senior claims leaders and underwriters on cases going to trial and provides advice on other claims going to trial
Participates in special projects and may be assigned as project lead for larger projects
Represents Markel at mediations, trials, and conferences
Pulls and analyzes loss information for business stakeholders and presents information during meetings with underwriters and/or insureds
Serves as a technical resource to underwriting and assists with drafting policy wording
Assists in training of new hires and provides guidance to others within claims
Provides input into maintenance of claims guidelines and best practice procedures
Education
Bachelor’s degree or equivalent work experience
JD, advanced degree, or focused technical degree a plus
Certification
Must have or be eligible to receive claims adjuster license
Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or participation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.)
Work Experience
Minimum of 5 years of claims handling experience or equivalent combination of education and experience
Successful completion of 3 years as a Claims Examiner
Skill Sets
Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Ability to work autonomously in a fast-paced environment
Experience in negotiation, mediations and monitoring trials
Ability to influence claims stakeholders and to effectively direct claims strategy
Strong litigation management skills, including directing defense attorneys and experts while controlling expenses
Ability to deliver outstanding customer service
Intermediate skills in Microsoft Office (Excel, Outlook, PowerPoint, Word)
Knowledge of tort and contract law
Strong desire for continuous improvement
#LI-SY
#LI-Hybrid
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Senior Claims Examiner is $78,000 - $107,250 with 15% bonus incentive.
About Markel
Markel Group (NYSE – MKL) is a Fortune 500 company with over 60 offices in 20+ countries, and is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people, we win together, and we strive for better. We think further and enjoy the everyday. In keeping with the values of the Markel Style, we support our employees in living their lives to the fullest at home and at work.
Benefits and What’s in it for you
We offer competitive benefit programs to meet diverse and changing needs and support employees at all life stages
Full-time employees may choose from multiple health, dental and vision insurance plans and optional life, disability, and AD&D insurance
We offer a 401(k) with employer match, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, and parental leave
How to apply
Choose “Apply Now” to fill out our short application so we can learn more about you.
Important notices
Caution: Employment scams. Markel does not engage in impersonation of recruiters or fake job offers. All legitimate job postings will be on Markel Careers. Communications will come from markel.com email addresses. If you encounter suspicious activity, report to rarecruiting@markel.com. Markel is an equal opportunity employer and does not discriminate on any protected characteristic. If you require accommodation during the application process, please contact rarecruiting@markel.com. No agencies please.
#J-18808-Ljbffr