Teller - Bel Air
APG Federal Credit Union, Elkton, MD, United States
Where Banking Feels Like Belonging
At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co‑workers and communities – helping to navigate life’s little and big moments.
Summary
Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross‑sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures.
Essential Duties & Responsibilities
Daily Teller Duties
Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations.
Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits.
Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards, including performance expectations, accuracy guidelines and check and transaction authority limits.
Accurately perform transactions and balance daily activities, verifying all work before disbursing to members and repeating transactions to members.
Review transaction data to avoid posting inaccurate transactions.
Use in‑and‑out cash calculator to record transactions.
Communicate questions or problems experienced to supervisor in a timely manner.
Adhere to operational policies and procedures.
Perform teller and branch settlement activities, including processing night deposit transactions in accordance with established procedures.
Verify cash drawer, organize work and complete appropriate tracking logs.
Reconcile fee and transaction entries and participate in branch end‑of‑day settlement process.
Assist in ATM settlement.
Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams.
Sales Expectations
Develop and maintain current knowledge of credit union products and services and refer members to appropriate products, services or department as appropriate.
Meet performance expectations measured in our Teller Performance Standards.
Other
Perform other similar or related duties, as directed.
Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations.
Additional
Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security, etc.).
Qualifications
Education
High School Diploma or equivalent.
Experience
Minimum six months customer service required; six months of cash handling preferred.
Knowledge, Skills and Abilities
Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, business office equipment, commercial mathematics and data entry. Requires good interpersonal, organizational and oral communication skills. Must be able to work as part of a team and be comfortable in a multi‑tasked, fast‑paced environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags, and must occasionally lift and/or move up to 30 pounds.
Compensation Information
Offers are based on experience and education. $35,400- $56,600 annually.
Benefits
APGFCU provides comprehensive benefits such as medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.
Equal Opportunity / Affiantive Action
APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send details to the Human Resources Department. Reasonable accommodations are considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e‑mail address.
EEO Law Poster
For more information, view the EEO law poster here: http://www1.eeoc.gov/employers/poster.cfm
E‑Verify Participation
APGFCU participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. For more information, visit: E‑Verify Overview | E‑Verify (Spanish version available).
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At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co‑workers and communities – helping to navigate life’s little and big moments.
Summary
Under the general supervision of branch management, perform various teller duties involving receipt and payment of cash, identification of member needs and recommendation of appropriate credit union products and services to members. Provide a high quality of member service in a consistent, courteous and professional manner. Cross‑sell APGFCU products and services. Observe all safety and security policies, Teller Performance Standards and procedures.
Essential Duties & Responsibilities
Daily Teller Duties
Process a variety of member transactions accurately and efficiently in adherence to credit union policies and regulations such as cashing checks, processing deposits and withdrawals, bond redemption, loan payments, cash advances, transfers and issuing monetary instruments. Set up cash machines and supplies for daily operations.
Professionally and courteously greet members and process member transactions in accordance with established credit union procedures and within cash and check authority limits.
Enter member transactions into software applications and handle member transactions accurately and within defined limits of Teller Performance Standards, including performance expectations, accuracy guidelines and check and transaction authority limits.
Accurately perform transactions and balance daily activities, verifying all work before disbursing to members and repeating transactions to members.
Review transaction data to avoid posting inaccurate transactions.
Use in‑and‑out cash calculator to record transactions.
Communicate questions or problems experienced to supervisor in a timely manner.
Adhere to operational policies and procedures.
Perform teller and branch settlement activities, including processing night deposit transactions in accordance with established procedures.
Verify cash drawer, organize work and complete appropriate tracking logs.
Reconcile fee and transaction entries and participate in branch end‑of‑day settlement process.
Assist in ATM settlement.
Protect member sensitive information and identify potential elder abuse, counterfeit bills, fraudulent checks and other scams.
Sales Expectations
Develop and maintain current knowledge of credit union products and services and refer members to appropriate products, services or department as appropriate.
Meet performance expectations measured in our Teller Performance Standards.
Other
Perform other similar or related duties, as directed.
Must have a flexible schedule, be able to work Saturday hours and travel to other branch locations.
Additional
Responsible for completion of applicable training and compliance on federal regulations and APGFCU policies and procedures as related to the duties of this position (Bank Secrecy Act, Information Security, etc.).
Qualifications
Education
High School Diploma or equivalent.
Experience
Minimum six months customer service required; six months of cash handling preferred.
Knowledge, Skills and Abilities
Knowledge of financial institution procedures preferred, basic principles of debits and credits, personal computer and software applications, business office equipment, commercial mathematics and data entry. Requires good interpersonal, organizational and oral communication skills. Must be able to work as part of a team and be comfortable in a multi‑tasked, fast‑paced environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift coins or money bags, and must occasionally lift and/or move up to 30 pounds.
Compensation Information
Offers are based on experience and education. $35,400- $56,600 annually.
Benefits
APGFCU provides comprehensive benefits such as medical and dental (shared expense), vision, 401(k), life and disability insurance, flexible spending account, employee assistance program, referral program, educational assistance, holidays, annual leave and sick leave.
Equal Opportunity / Affiantive Action
APGFCU is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. APGFCU is committed to working with and providing reasonable accommodations to persons of all abilities, including persons with disabilities. If you need a reasonable accommodation for any part of the employment process, please send details to the Human Resources Department. Reasonable accommodations are considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodations will be responded to from this e‑mail address.
EEO Law Poster
For more information, view the EEO law poster here: http://www1.eeoc.gov/employers/poster.cfm
E‑Verify Participation
APGFCU participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. For more information, visit: E‑Verify Overview | E‑Verify (Spanish version available).
#J-18808-Ljbffr