Installation Manager
Total Resa, Nashville, TN, United States
Must be local to Nashville TN, this position is full time in office, and we are currently only considering candidates who are local.
Position Summary
The Installation Manager is responsible for both physically installing kitchen equipment as well as overseeing and coordinating foodservice equipment installation projects from initiation to completion. This role ensures that projects are delivered on time, within budget, and to the required quality standards. The Installation Manager will collaborate with cross‑functional teams, including sales, supply chain, and product management, to meet client expectations and manage project risks.
Reports to: Director of Operations
Key Responsibilities
Personally handle equipment installations from uncrate set in place, to final connections to start up
Uncrate and set in place kitchen equipment.
Perform basic HVAC, electrical and plumbing work to support final connections of equipment.
Perform factory start up of kitchen equipment in accordance with factory training.
Become factory certified for key pieces of equipment.
Basic support for setting mill work, and stainless steel in place with assembly.
Plan, coordinate, and oversee multiple foodservice equipment projects simultaneously.
Ensure that installation projects are completed without issue and provide the first line of response to support any issues that arise.
Oversee subcontractors who are performing installation work on behalf of Total RESA.
Develop project timelines, budgets, and resource allocation plans.
Serve as the primary point of contact for clients, suppliers, and internal teams.
Ensure compliance with project specifications, safety standards, and company policies.
Provide support for warranty issues as a representative of Total RESA to collaborate with the restaurant and the manufacturer.
Required Skills and Qualifications
Strong, hands‑on technical skills as it pertains to commercial kitchen equipment.
2-5+ years experience in commercial kitchen equipment service, repair, and/or maintenance.
Knowledge of commercial kitchen equipment manufacturers and brands is highly encouraged.
Experience installing and/or repairing kitchen equipment.
Excellent communication and client‑facing abilities.
Preferred Skills and Qualifications
Hands‑on technical knowledge of HVAC, electrical and plumbing is preferred.
Familiarity with mill work and stainless steel is preferred.
Strong project management and organizational skills.
Problem‑solving mindset with attention to detail.
Performance Metrics
Budget adherence and cost variance
Revenue generated from installation projects performed by the Installation manager.
Percentage of installations performed by the Installation Manager vs outsourced to others.
Cost savings compared to budget / plan for installation.
Client satisfaction scores
On‑time project completion rate
Number of issues per project
Issue resolution turnaround time
Percentage of projects meeting quality and compliance standards
About Total Resa
Total Resa is a full‑service equipment and supplies dealer serving the foodservice industry. Headquartered in Nashville, TN, Total Resa supplies customers across the country with a wide range of products and services to help commercial kitchen operators run their business more efficiently and profitably.
We put a priority on responding to our customers’ problems quickly and work relentlessly until we have delivered a solution.
#J-18808-Ljbffr
Position Summary
The Installation Manager is responsible for both physically installing kitchen equipment as well as overseeing and coordinating foodservice equipment installation projects from initiation to completion. This role ensures that projects are delivered on time, within budget, and to the required quality standards. The Installation Manager will collaborate with cross‑functional teams, including sales, supply chain, and product management, to meet client expectations and manage project risks.
Reports to: Director of Operations
Key Responsibilities
Personally handle equipment installations from uncrate set in place, to final connections to start up
Uncrate and set in place kitchen equipment.
Perform basic HVAC, electrical and plumbing work to support final connections of equipment.
Perform factory start up of kitchen equipment in accordance with factory training.
Become factory certified for key pieces of equipment.
Basic support for setting mill work, and stainless steel in place with assembly.
Plan, coordinate, and oversee multiple foodservice equipment projects simultaneously.
Ensure that installation projects are completed without issue and provide the first line of response to support any issues that arise.
Oversee subcontractors who are performing installation work on behalf of Total RESA.
Develop project timelines, budgets, and resource allocation plans.
Serve as the primary point of contact for clients, suppliers, and internal teams.
Ensure compliance with project specifications, safety standards, and company policies.
Provide support for warranty issues as a representative of Total RESA to collaborate with the restaurant and the manufacturer.
Required Skills and Qualifications
Strong, hands‑on technical skills as it pertains to commercial kitchen equipment.
2-5+ years experience in commercial kitchen equipment service, repair, and/or maintenance.
Knowledge of commercial kitchen equipment manufacturers and brands is highly encouraged.
Experience installing and/or repairing kitchen equipment.
Excellent communication and client‑facing abilities.
Preferred Skills and Qualifications
Hands‑on technical knowledge of HVAC, electrical and plumbing is preferred.
Familiarity with mill work and stainless steel is preferred.
Strong project management and organizational skills.
Problem‑solving mindset with attention to detail.
Performance Metrics
Budget adherence and cost variance
Revenue generated from installation projects performed by the Installation manager.
Percentage of installations performed by the Installation Manager vs outsourced to others.
Cost savings compared to budget / plan for installation.
Client satisfaction scores
On‑time project completion rate
Number of issues per project
Issue resolution turnaround time
Percentage of projects meeting quality and compliance standards
About Total Resa
Total Resa is a full‑service equipment and supplies dealer serving the foodservice industry. Headquartered in Nashville, TN, Total Resa supplies customers across the country with a wide range of products and services to help commercial kitchen operators run their business more efficiently and profitably.
We put a priority on responding to our customers’ problems quickly and work relentlessly until we have delivered a solution.
#J-18808-Ljbffr