Front Office Concierge (Full Time)
Renaissance Ross Bridge Golf Resort and Spa, Birmingham, AL, United States
Assist guests in booking and setting up activities such as dining, golf, massage, and other requests to make their stay the best.
Respond to and coordinate all guest requests for special arrangements or services, courteously and efficiently, and inform guests of hotel services, features, and room amenities.
Responsibilities
Assist guests with bookings for activities (dining, golf, massage, etc.).
Coordinate guest requests for special arrangements or services.
Provide information on hotel services, features, and room amenities.
Maintain excellent guest relations and communication with guests and co‑workers.
Qualifications
Detail‑oriented, team player with strong verbal communication skills.
Ability to work well in a fast‑paced environment and under pressure.
Benefits
Full health, dental, and vision coverage, including FSA and HSA options.
401(k) with matching contributions.
Discounts on hotel, F&B, golf, and retail throughout the PCH Hotels & Resorts portfolio.
Worldwide Marriott discounts.
Additional perks and discounts.
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Respond to and coordinate all guest requests for special arrangements or services, courteously and efficiently, and inform guests of hotel services, features, and room amenities.
Responsibilities
Assist guests with bookings for activities (dining, golf, massage, etc.).
Coordinate guest requests for special arrangements or services.
Provide information on hotel services, features, and room amenities.
Maintain excellent guest relations and communication with guests and co‑workers.
Qualifications
Detail‑oriented, team player with strong verbal communication skills.
Ability to work well in a fast‑paced environment and under pressure.
Benefits
Full health, dental, and vision coverage, including FSA and HSA options.
401(k) with matching contributions.
Discounts on hotel, F&B, golf, and retail throughout the PCH Hotels & Resorts portfolio.
Worldwide Marriott discounts.
Additional perks and discounts.
#J-18808-Ljbffr