Director, Construction Services DON Build – Boston

JOB SUMMARY:

The Director of Construction Services provides strategic leadership and hands-on oversight to Field Project Managers through mentoring, training, and coaching. This role ensures consistent, high-quality execution of construction projects while building field capability and leadership readiness. The Director may manage select projects to support training and real-world development through job shadowing. Key responsibilities include conducting weekly check-ins, participating in pre-order meetings, and partnering with the Vice President of DON Build to advance practices, policies, and procedures. The role also supports the adoption of technology and software enhancements to improve operational efficiency, and extensive travel may be required to support field operations and project oversight.

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Bachelor's degree in construction management, business administration or related field

• 5 to 8 years of construction project management experience including leadership or oversight of multiple projects

• Strong ability to read and interpret CAD and Revit drawings, floor plans, specifications, schematics, and equipment manuals

• Strong understanding of local, state, and federal construction regulations, including permitting and inspections

• Proven ability to work effectively in both office and active construction site environments

• Exceptional organizational and time management skills, including prioritization, delegation, multitasking and follow through

• Self-starter with the ability to work independently and Dr. results with minimal supervision

• Strong written and verbal communication skills across internal teams, contractors, and vendors

• Willingness and ability to travel extensively to support field operations

• Valid driver’s license and state of application

Preferred:

• One to three years of project management experience within the food service and equipment construction industry

•   Experience leading, mentoring, or developing field project managers or field teams

• Familiarity with food service equipment installation, utility coordination, and health department requirements

• Proficiency with construction and project management software (e.g., scheduling, documentation, reporting tools)

• Experience supporting or implementing process improvements, policies, or technology enhancements

• Knowledge of safety standards and best practices in commercial construction environments

• Excellent proficiency with Microsoft 365, experience working with Auto Quotes, One Note, Blue Beam, Plan Grid, Smart Sheets, and SAP.

Essential Duties:

• Lead, train, mentor, and manage the field project management team to ensure consistent project execution ensure all construction projects are documented and managed in accordance with company standards, specifications, and regulations guide field project managers in subcontractor selection, coordination, and performance oversight coordination of work across trades, vendors, and stakeholders to maintain schedules and quality

• Direct review of construction plans, CAD/ Revit drawings and project documents; Support development of RFI's and pre-order preparation schedule and participate in preconstruction and pre-order meetings

• Manage and balance field project manager workloads across projects and regions

• Conduct regular project and performance review to ensure quality compliance and accountability

•   Collaborate with leadership to support process improvements, technology adoption, and operational alignment

•   Perform other duties as assigned

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