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Onsite Tier 2 Service Desk Analyst – Seattle, 24/7 PTO

Insight Global, Seattle, WA, United States


A leading international law firm is looking for an onsite Tier 2 Service Desk Analyst in Seattle, WA. This role focuses on providing 1st and 2nd level support to 3000+ users, assisting in managing processes for Incident and Problem Management. The ideal candidate is customer-service-oriented, high energy, and eager to learn new technologies. Benefits include PTO, opportunities for additional holiday pay, and a multi-year engagement. Relationship building with end users is essential.
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