Senior Front Office Assistant - Orlando Health Cancer Institute - Breast Care an
Orlando Health, Clermont, FL, United States
Orlando Health Cancer Institute Senior Front Office Assistant
The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. Responsibilities include adhering to Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. The role involves handling multiple simultaneous tasks, answering telephones, taking messages, filing lab reports, medical records and other information according to practice policies and procedures. Additional duties include word processing and spreadsheet data, charge entry and cash handling, acting as a liaison between the physician, patient and insurance companies, maintaining regular attendance, participating in Quality Assurance and Quality Indicator activities, demonstrating awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies, practicing the efficient use of supplies, maintaining a clean, safe and organized office, and assisting the office billing service as requested. Qualifications include a high school diploma or equivalent, typing speed of approximately 30 wpm or competent use of practice management computer system, knowledge of ICD & CPT, and two years' experience in a medical office environment.
The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office operating under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager and/or the Practice Site Supervisor. Responsibilities include adhering to Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards. The role involves handling multiple simultaneous tasks, answering telephones, taking messages, filing lab reports, medical records and other information according to practice policies and procedures. Additional duties include word processing and spreadsheet data, charge entry and cash handling, acting as a liaison between the physician, patient and insurance companies, maintaining regular attendance, participating in Quality Assurance and Quality Indicator activities, demonstrating awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies, practicing the efficient use of supplies, maintaining a clean, safe and organized office, and assisting the office billing service as requested. Qualifications include a high school diploma or equivalent, typing speed of approximately 30 wpm or competent use of practice management computer system, knowledge of ICD & CPT, and two years' experience in a medical office environment.