Warranty Administrator at KIA of Wesley Chapel
Morgan Auto Group, Wesley Chapel, FL, United States
Warranty Administrator at KIA of Wesley Chapel
KIA of Wesley Chapel is seeking an experienced Warranty Administrator to join the team! Must be willing to work Saturdays. Ideal candidate has KIA Warranty Experience and must be able to work a flexible schedule. In addition to competitive pay, we offer our associates the following benefits:
Health insurance, Dental insurance, Vision, Life, Disability insurance
401(k) with company match
Professional work environment, with job training and advancement opportunities
Duties:
Prepare and submit claims for manufacturers' warranty within 24 to 48 hours
Maintain outstanding claims schedules with no outstanding claims over 15 days old
Achieve high percentage of claims paid first time submitted
Research, connect, and resubmit rejected claims within 5 days.
Reconcile vendor accounts.
Maintain accurate filing system of open claims holding for credit and authorization.
Maintain accurate filing system for parts to be shipped back to factory, distributor, or to be scrapped.
Build productive working relationships; consult with others as necessary.
Has an approachable style; foster open communication through active listening
Maintain positive, professional working relationships with Manufacturers' representatives
Prioritize work to ensure all deadlines are met
Maintain courteous and professional relationships in all situations with department employees
Follow up with the factory and distributors regarding unpaid claims.
Identify and support opportunities for methods/process improvement
Analyze problems, identify trends, and develop strategies to maximize claim process
Complete reports as established by dealership
Use computer and other record keeping systems to manage information
Apply information found in manuals, publications, bulletins, and other documents
Maintain an organized and professional environment.
Understand and adhere to manufacturer's warranty and claim procedures
Ensure all codes, operations, parts, and sublet charges of claims are accurate
Provide technical information and assistance to employees as needed
Verify history of vehicles prior to claim submission to audit mileage, in-service date, and past repair history.
Maintain knowledge base on claim procedures, coverage, bulletins, campaigns, etc
Input claims and credit memos; prepares outstanding adjustments for variance or unapproved claims
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Other duties to be determined by Leadership.
Qualifications:
Valid Driver's License
Must be 18 years of age
Clean Background Check
Pass Drug Screening
Excellent communications skills
Team player with a great attitude
Authorized to work in the United States
We invite you to learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships by applying today. It's a truly unique organization with endless career potential.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
KIA of Wesley Chapel is seeking an experienced Warranty Administrator to join the team! Must be willing to work Saturdays. Ideal candidate has KIA Warranty Experience and must be able to work a flexible schedule. In addition to competitive pay, we offer our associates the following benefits:
Health insurance, Dental insurance, Vision, Life, Disability insurance
401(k) with company match
Professional work environment, with job training and advancement opportunities
Duties:
Prepare and submit claims for manufacturers' warranty within 24 to 48 hours
Maintain outstanding claims schedules with no outstanding claims over 15 days old
Achieve high percentage of claims paid first time submitted
Research, connect, and resubmit rejected claims within 5 days.
Reconcile vendor accounts.
Maintain accurate filing system of open claims holding for credit and authorization.
Maintain accurate filing system for parts to be shipped back to factory, distributor, or to be scrapped.
Build productive working relationships; consult with others as necessary.
Has an approachable style; foster open communication through active listening
Maintain positive, professional working relationships with Manufacturers' representatives
Prioritize work to ensure all deadlines are met
Maintain courteous and professional relationships in all situations with department employees
Follow up with the factory and distributors regarding unpaid claims.
Identify and support opportunities for methods/process improvement
Analyze problems, identify trends, and develop strategies to maximize claim process
Complete reports as established by dealership
Use computer and other record keeping systems to manage information
Apply information found in manuals, publications, bulletins, and other documents
Maintain an organized and professional environment.
Understand and adhere to manufacturer's warranty and claim procedures
Ensure all codes, operations, parts, and sublet charges of claims are accurate
Provide technical information and assistance to employees as needed
Verify history of vehicles prior to claim submission to audit mileage, in-service date, and past repair history.
Maintain knowledge base on claim procedures, coverage, bulletins, campaigns, etc
Input claims and credit memos; prepares outstanding adjustments for variance or unapproved claims
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Other duties to be determined by Leadership.
Qualifications:
Valid Driver's License
Must be 18 years of age
Clean Background Check
Pass Drug Screening
Excellent communications skills
Team player with a great attitude
Authorized to work in the United States
We invite you to learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships by applying today. It's a truly unique organization with endless career potential.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.