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Administrative Coordinator for Residential Life

Illinois College, Jacksonville, IL, United States


Administrative Coordinator for Residential Life

Illinois College - Jacksonville, IL
Overview

Salary Range $35,000.00 - $41,000.00 Salary/year Level Entry Position Type Full Time
Description

The Administrative Coordinator of Residential Life manages the daily operations for the Office of Residential Life by providing assistance to all professional staff, student residential life staff, and students living in residence. The Coordinator serves as the first point of contact for the office in person, by phone, and through email and both addresses issues that arise and refers matters to the appropriate personnel. The Coordinator is responsible for maintaining the currency and accuracy of data in multiple software systems.
Essential Functions
The following list of duties is meant to be representative of the work performed in this position. The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related or a logical extension of position responsibilities.
Conduct daily office functions including: providing assistance to students, responding to phone and email communication, preparing correspondence, maintain filing systems, and ordering office supplies
Manage the office budget including reimbursements, check requests, and credit card receipts submitted by professional and student staff
Serve as a primary point of contact with the Department of Facilities Management in responding to residence hall, apartment, and house work orders and maintenance concerns
Work with the director and associate director on the creation, updating, and administration of residential life policies and procedures
Create all student IDs, manage the student access profiles, including residence hall access, and work with students and Information Technology to troubleshoot issues
Administer student meal plan changes as needed through student databases
Provide administrative assistance using computer programs such as MS Office Suite and Google productivity products such as Drive, Sheets, Docs, etc.
Plan and coordinate activities and events for student staff throughout the year
Manage the Room Key Inventory for all residence halls, houses, and apartments, including addressing issues with lost and broken keys.
Qualifications

High school graduate, or equivalent, required; bachelor's degree strongly preferred
Minimum three years relevant office experience; strong preference for experience in an educational setting
Excellent customer service skills
Ability to work independently and with limited direction
Professional judgment and ability to manage sensitive and confidential information
Ability to communicate and work effectively with students and their parents, faculty, and staff within all areas of the College
Intercultural competence and ability to work with diverse populations
Strong computer and data management skills