CareIQ Billing Specialist I
CorVel, Orlando, FL, United States
CareIQ Billing Specialist I
The CareIQ Billing Specialist completes invoicing processes for all CareIQ Ancillary Healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Billing Specialist will complete administrative review of vendor and provider bills, determine appointment type, and then generate vendor payments and customer invoices. This role operates with a high focus on accuracy and urgency to ensure that payment and invoice amounts are completed in alignment with contracted service level expectations.
This is a remote role but for continuity of business with our management team, candidate must reside in eastern or central time zones.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Provides quality and professional inbound and outbound telephonic customer service to assist customer and vendors with billing questions
Completes accurate data review and entry
Learns and maintains knowledge of how to operate corporate proprietary systems
Completes administrative review of medical notes and bills (Bill Review or Coding experience is not necessary)
Determines if payment and charge rates are in alignment with appointment type and contracted amounts
Uses bill history research, problem solving, and critical thinking skills to resolve customer questions
Meets departmental production and quality performance expectations
Additional duties as assigned
KNOWLEDGE & SKILLS:
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
Excellent written and verbal communication skills
Ability to meet designated deadlines
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office and Proprietary Systems
Strong interpersonal, time management, and organizational skills
Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations
Ability to work both independently and within a team environment
EDUCATION & EXPERIENCE:
High School diploma
Prior work experience in a detail oriented customer service environment
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $15.61 - $23.82 per hour
ABOUT CORVEL:
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
The CareIQ Billing Specialist completes invoicing processes for all CareIQ Ancillary Healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Billing Specialist will complete administrative review of vendor and provider bills, determine appointment type, and then generate vendor payments and customer invoices. This role operates with a high focus on accuracy and urgency to ensure that payment and invoice amounts are completed in alignment with contracted service level expectations.
This is a remote role but for continuity of business with our management team, candidate must reside in eastern or central time zones.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Provides quality and professional inbound and outbound telephonic customer service to assist customer and vendors with billing questions
Completes accurate data review and entry
Learns and maintains knowledge of how to operate corporate proprietary systems
Completes administrative review of medical notes and bills (Bill Review or Coding experience is not necessary)
Determines if payment and charge rates are in alignment with appointment type and contracted amounts
Uses bill history research, problem solving, and critical thinking skills to resolve customer questions
Meets departmental production and quality performance expectations
Additional duties as assigned
KNOWLEDGE & SKILLS:
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
Excellent written and verbal communication skills
Ability to meet designated deadlines
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office and Proprietary Systems
Strong interpersonal, time management, and organizational skills
Ability to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations
Ability to work both independently and within a team environment
EDUCATION & EXPERIENCE:
High School diploma
Prior work experience in a detail oriented customer service environment
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $15.61 - $23.82 per hour
ABOUT CORVEL:
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.