PC Support Technician I
Apex Systems, Fort Worth, TX, United States
PC Support Technician I
Location:
Fort Worth, Texas (On-site)
Employment Type:
Contract
Role Overview
This role focuses on imaging and deploying desktops and laptops. The position also involves troubleshooting hardware and software issues across Windows operating systems and Microsoft Office environments. The contract is scheduled through August 31, 2026, with a possibility for extension.
Key Responsibilities
Perform imaging and deployment of desktops and laptops.
Provide support for desktops, laptops, and mobile devices.
Troubleshoot hardware and software issues.
Support various Windows operating systems and Microsoft Office versions (2016, 2019, Office 365).
Document and complete work orders using a ticketing system.
Manage Windows profiles to support information transfers between computers.
Utilize enterprise support tools such as Active Directory and SCCM.
Address client-side connectivity issues related to TCP/IP and DNS.
Required Qualifications
Experience:
2 years of experience with imaging, deployment, and support of desktops and laptops.
2 years of experience supporting current Microsoft Office Suites (2016, 2019, Office 365).
2 years of experience providing software support for desktop applications.
2 years of experience supporting current Windows Operating Systems.
2 years of experience with hardware break-fix processes for desktops, laptops, and mobile devices.
Technical Skills:
Knowledge of ticketing systems.
Knowledge of Windows installation, support, and troubleshooting tools.
Knowledge of Windows profile management.
Knowledge of Active Directory, SCCM, and other enterprise support tools.
Knowledge of TCP/IP, DNS, and client-side connectivity troubleshooting.
Additional Requirements:
Must have reliable personal transportation for use during work hours.
Ability to physically lift items up to 50 lbs.
Must be able to pass a CJIS nationwide fingerprint criminal background check.
Compensation
The pay rate for this position is between $16.00 and $22.00 per hour.
We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apex uses a virtual recruiter as part of the application process. Click here for more details.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Location:
Fort Worth, Texas (On-site)
Employment Type:
Contract
Role Overview
This role focuses on imaging and deploying desktops and laptops. The position also involves troubleshooting hardware and software issues across Windows operating systems and Microsoft Office environments. The contract is scheduled through August 31, 2026, with a possibility for extension.
Key Responsibilities
Perform imaging and deployment of desktops and laptops.
Provide support for desktops, laptops, and mobile devices.
Troubleshoot hardware and software issues.
Support various Windows operating systems and Microsoft Office versions (2016, 2019, Office 365).
Document and complete work orders using a ticketing system.
Manage Windows profiles to support information transfers between computers.
Utilize enterprise support tools such as Active Directory and SCCM.
Address client-side connectivity issues related to TCP/IP and DNS.
Required Qualifications
Experience:
2 years of experience with imaging, deployment, and support of desktops and laptops.
2 years of experience supporting current Microsoft Office Suites (2016, 2019, Office 365).
2 years of experience providing software support for desktop applications.
2 years of experience supporting current Windows Operating Systems.
2 years of experience with hardware break-fix processes for desktops, laptops, and mobile devices.
Technical Skills:
Knowledge of ticketing systems.
Knowledge of Windows installation, support, and troubleshooting tools.
Knowledge of Windows profile management.
Knowledge of Active Directory, SCCM, and other enterprise support tools.
Knowledge of TCP/IP, DNS, and client-side connectivity troubleshooting.
Additional Requirements:
Must have reliable personal transportation for use during work hours.
Ability to physically lift items up to 50 lbs.
Must be able to pass a CJIS nationwide fingerprint criminal background check.
Compensation
The pay rate for this position is between $16.00 and $22.00 per hour.
We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apex uses a virtual recruiter as part of the application process. Click here for more details.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.