Senior Cloud Desktop Engineer
Apex Systems, New York, NY, United States
Senior Cloud Desktop Engineer(Windows 365 / Azure Virtual Desktop)
Location: NYC, NY 10036
*All interested and qualified candidates can please contact Schuyler Moose at [email protected]
Role Summary
We're seeking a Senior Cloud Desktop Engineer to architect, deploy, and operateenterprisescale Windows 365 and/or Azure Virtual Desktop (AVD)environments acrossmultiple global regions. The ideal candidate has ledendtoend, production deployments (not POCs), understandsmultiregion user experience, and can combinearchitecture, automation, security, and operationsto deliver a consistent, compliant platform at scale (25,000-30,000+ users).
Key Responsibilities
Architecture & Deployment
Design and deliver multiregion Windows 365/AVD platforms for25k-30k usersincludingprovisioning policies, device sizing, application placement, image strategy, and regional deployment waves.
Select and implementnetwork connectivity models(e.g.,Azure Network Connection vs. Global Secure Access) and determine when VPN is required for Cloud PCs.
Definecutover plans, pilot criteria, success metrics, rollback plans, and knowledge transfer.
Networking, Connectivity & Global Access
Engineer resilientglobal connectivityfor Cloud PCs; troubleshoot crossregion connectivity and latency issues; optimize routing and bandwidth usage.
Establish standards forDNS, routing, and identity flowsacross regions; evaluate and implementGSAwhere appropriate.
Image Creation, Hardening & Lifecycle
Build, harden, and maintaingold imagesfor Windows 365/AVD usingIntune, MECM/SCCM, MDT, and/or thirdparty tooling.
Optimize images for performance (e.g., logon time, disk I/O, Teams optimization), enablerepeatable patchingandregional consistency.
Security & Access Control
Implementmandatory security controlsfor Cloud PCs: MFA, Conditional Access, device compliance, baseline hardening, Defender/EDR, DLP, and data exfiltration controls.
Designprivilege elevationprocesses and tooling (e.g.,BeyondTrust, LAPS) aligned to least privilege and auditability.
Enterprise Management & Tooling
Operate and scaleIntuneto10,000+ devices, balancing Intune policies,GPOs, andthirdparty toolsets.
Recommend and integrate advanced tooling forinventory, software delivery, observability, and remote supportbeyond baseline Intune capabilities.
Performance, Monitoring & Troubleshooting
Define and trackVDI KPIs(e.g., logon time, CPU/memory, disk I/O, session stability, Teams/Zoom optimization).
Diagnose performance issues across regions; mitigate securityagent overhead; drive root cause analysis and durable fixes.
MultiRegion Architecture & User Experience
Design forconsistent UXacrossNA, EU, and APAC, consideringdata residency, compliance, andcrossregion latency.
Align application distribution (SaaS, onprem, virtualized) withnetwork topologyanduser proximity.
Configuration as Code & Automation
Manage platform configuration as code usingAzure DevOps, GitHub Actions, Terraform (or equivalent); establishversion controlfor Intune/AVD artifacts and CI/CD pipelines.
Automate image pipeline, policy deployment, and environment validation.
Application Delivery Strategy
Determinebase image vs. dynamic delivery; package and deliver applications viaMSIX App Attachor equivalent technologies.
Optimize realtime collaboration apps (e.g.,Teams, Zoom) for Cloud PCs.
Data & User State Management
Define data strategy acrossOneDrive, SharePoint, Teams, and traditional home drives; implementuser state managementfor VDI.
Supporthybrid scenarioswhere specific apps requireonprem storageor lowlatency access.
Minimum Qualifications (MustHave)
7+ yearsin EndUser Computing/VDI/endpoint management;3+ yearsleadingproductionWindows 365 or AVD deployments.
Proven endtoend responsibilityfor at least oneenterpriseWindows 365/AVD deployment (not a POC), ideally>10k usersandmultiregion.
Deep expertise withWindows 365 and/or AVD,Intune,Azure AD/Entra ID,Conditional Access,MFA, anddevice compliance.
Strongnetworkingfundamentals (latency, bandwidth, routing, DNS) andAzure networking(VNets, peering, vWAN, Private endpoints); practical understanding ofANC vs. GSA; experience assessingVPNrequirements for Cloud PCs.
Handsonimage engineering(creation, hardening, optimization, patching) withIntune/MECM/MDT
and consistent flighting across multiple regions.
Proficiency inPowerShelland at least oneautomation/IaCplatform (Terraformpreferred; Azure DevOps or GitHub Actions for CI/CD).
Demonstrated ability tomonitor and troubleshootat scale using AVD Insights/Azure Monitor/Log Analytics (or equivalent).
Experience implementingprivileged accesssolutions (e.g.,BeyondTrust, LAPS) anddataloss prevention/exfiltrationcontrols.
Preferred Qualifications
MSIX App Attachpackaging and dynamic app delivery experience.
Experience withFSLogixuser profile/container strategies and profile performance tuning.
Exposure toCitrix(or other VDI) in hybrid or migration contexts.
Familiarity withITILpractices andenterprise change management.
Relevant certifications:Microsoft Certified: Azure Virtual Desktop Specialty,Azure Administrator, or equivalent.
Success Measures (First 6-12 Months)
Architecture approvedfor multiregion Windows 365/AVD supporting25k-30k users, with clearcutoverandrisk mitigationplans.
Hardened base imagesandautomated patching pipelinein place; measurable improvement inlogon timeandsession performance.
Monitoring & KPIsimplemented with alerting and dashboards; establishedSLA/SLOsfor availability and UX.
Configurationascoderepositories and CI/CD pipelines operational; peerreview and rollback standards defined.
Security & compliancebaselines enforced globally with regional variations documented and audited.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Location: NYC, NY 10036
*All interested and qualified candidates can please contact Schuyler Moose at [email protected]
Role Summary
We're seeking a Senior Cloud Desktop Engineer to architect, deploy, and operateenterprisescale Windows 365 and/or Azure Virtual Desktop (AVD)environments acrossmultiple global regions. The ideal candidate has ledendtoend, production deployments (not POCs), understandsmultiregion user experience, and can combinearchitecture, automation, security, and operationsto deliver a consistent, compliant platform at scale (25,000-30,000+ users).
Key Responsibilities
Architecture & Deployment
Design and deliver multiregion Windows 365/AVD platforms for25k-30k usersincludingprovisioning policies, device sizing, application placement, image strategy, and regional deployment waves.
Select and implementnetwork connectivity models(e.g.,Azure Network Connection vs. Global Secure Access) and determine when VPN is required for Cloud PCs.
Definecutover plans, pilot criteria, success metrics, rollback plans, and knowledge transfer.
Networking, Connectivity & Global Access
Engineer resilientglobal connectivityfor Cloud PCs; troubleshoot crossregion connectivity and latency issues; optimize routing and bandwidth usage.
Establish standards forDNS, routing, and identity flowsacross regions; evaluate and implementGSAwhere appropriate.
Image Creation, Hardening & Lifecycle
Build, harden, and maintaingold imagesfor Windows 365/AVD usingIntune, MECM/SCCM, MDT, and/or thirdparty tooling.
Optimize images for performance (e.g., logon time, disk I/O, Teams optimization), enablerepeatable patchingandregional consistency.
Security & Access Control
Implementmandatory security controlsfor Cloud PCs: MFA, Conditional Access, device compliance, baseline hardening, Defender/EDR, DLP, and data exfiltration controls.
Designprivilege elevationprocesses and tooling (e.g.,BeyondTrust, LAPS) aligned to least privilege and auditability.
Enterprise Management & Tooling
Operate and scaleIntuneto10,000+ devices, balancing Intune policies,GPOs, andthirdparty toolsets.
Recommend and integrate advanced tooling forinventory, software delivery, observability, and remote supportbeyond baseline Intune capabilities.
Performance, Monitoring & Troubleshooting
Define and trackVDI KPIs(e.g., logon time, CPU/memory, disk I/O, session stability, Teams/Zoom optimization).
Diagnose performance issues across regions; mitigate securityagent overhead; drive root cause analysis and durable fixes.
MultiRegion Architecture & User Experience
Design forconsistent UXacrossNA, EU, and APAC, consideringdata residency, compliance, andcrossregion latency.
Align application distribution (SaaS, onprem, virtualized) withnetwork topologyanduser proximity.
Configuration as Code & Automation
Manage platform configuration as code usingAzure DevOps, GitHub Actions, Terraform (or equivalent); establishversion controlfor Intune/AVD artifacts and CI/CD pipelines.
Automate image pipeline, policy deployment, and environment validation.
Application Delivery Strategy
Determinebase image vs. dynamic delivery; package and deliver applications viaMSIX App Attachor equivalent technologies.
Optimize realtime collaboration apps (e.g.,Teams, Zoom) for Cloud PCs.
Data & User State Management
Define data strategy acrossOneDrive, SharePoint, Teams, and traditional home drives; implementuser state managementfor VDI.
Supporthybrid scenarioswhere specific apps requireonprem storageor lowlatency access.
Minimum Qualifications (MustHave)
7+ yearsin EndUser Computing/VDI/endpoint management;3+ yearsleadingproductionWindows 365 or AVD deployments.
Proven endtoend responsibilityfor at least oneenterpriseWindows 365/AVD deployment (not a POC), ideally>10k usersandmultiregion.
Deep expertise withWindows 365 and/or AVD,Intune,Azure AD/Entra ID,Conditional Access,MFA, anddevice compliance.
Strongnetworkingfundamentals (latency, bandwidth, routing, DNS) andAzure networking(VNets, peering, vWAN, Private endpoints); practical understanding ofANC vs. GSA; experience assessingVPNrequirements for Cloud PCs.
Handsonimage engineering(creation, hardening, optimization, patching) withIntune/MECM/MDT
and consistent flighting across multiple regions.
Proficiency inPowerShelland at least oneautomation/IaCplatform (Terraformpreferred; Azure DevOps or GitHub Actions for CI/CD).
Demonstrated ability tomonitor and troubleshootat scale using AVD Insights/Azure Monitor/Log Analytics (or equivalent).
Experience implementingprivileged accesssolutions (e.g.,BeyondTrust, LAPS) anddataloss prevention/exfiltrationcontrols.
Preferred Qualifications
MSIX App Attachpackaging and dynamic app delivery experience.
Experience withFSLogixuser profile/container strategies and profile performance tuning.
Exposure toCitrix(or other VDI) in hybrid or migration contexts.
Familiarity withITILpractices andenterprise change management.
Relevant certifications:Microsoft Certified: Azure Virtual Desktop Specialty,Azure Administrator, or equivalent.
Success Measures (First 6-12 Months)
Architecture approvedfor multiregion Windows 365/AVD supporting25k-30k users, with clearcutoverandrisk mitigationplans.
Hardened base imagesandautomated patching pipelinein place; measurable improvement inlogon timeandsession performance.
Monitoring & KPIsimplemented with alerting and dashboards; establishedSLA/SLOsfor availability and UX.
Configurationascoderepositories and CI/CD pipelines operational; peerreview and rollback standards defined.
Security & compliancebaselines enforced globally with regional variations documented and audited.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.