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CUSTOMER SERVICE REP

Randstad, Phoenix, AZ, United States


Customer Service Rep

Randstad is looking for a bilingual customer service rep in Phoenix, AZ. Providing quality customer experience while working to resolve customer complaints/enquiries. Researching cases independently. Types of calls include: payments, lost/stolen cards, dispute, fraud, transaction review, digital options, balance transfers. Responsible for reviewing the customer's credit card profile, payments, reviewing accounts, assisting the customer understand the