Senior Records Representative
Kelly, Houston, TX, United States
Senior Records Representative
We at Kelly hear you, and we're here for you! We're seeking a Senior Records Representative to work at a premier client in Houston, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Salary: $19.00/hour. Work Schedule: Monday-Friday, 8:00am-5:00pm
What's a typical day as Senior Records Representative? You'll be:
Responding to inbound and outbound calls and emails while managing escalations and the "do not call" list.
Communicating with custodians to confirm receipt of record requests and ensuring timely delivery.
Acting as a liaison between custodians and Customer Service Representatives to facilitate efficient record retrieval.
This job might be an outstanding fit if you:
Have 2-4 years of experience in a fast-paced customer service contact environment (B2B preferred).
Possess proven success in collections and/or customer service with a stable work history.
Are experienced with Customer Relationship Management (CRM) software.
Hold a High School Diploma or equivalent; relevant college coursework or certification is preferred.
Why you should apply to be Senior Records Representative:
Join a dynamic team that values customer service and operational excellence.
Work in a supportive environment that encourages professional growth and development.
Enjoy a standard Monday to Friday schedule with regular business hours.
Be part of a reputable organization known for its commitment to quality and customer satisfaction.
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Senior Records Representative today!
We at Kelly hear you, and we're here for you! We're seeking a Senior Records Representative to work at a premier client in Houston, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Salary: $19.00/hour. Work Schedule: Monday-Friday, 8:00am-5:00pm
What's a typical day as Senior Records Representative? You'll be:
Responding to inbound and outbound calls and emails while managing escalations and the "do not call" list.
Communicating with custodians to confirm receipt of record requests and ensuring timely delivery.
Acting as a liaison between custodians and Customer Service Representatives to facilitate efficient record retrieval.
This job might be an outstanding fit if you:
Have 2-4 years of experience in a fast-paced customer service contact environment (B2B preferred).
Possess proven success in collections and/or customer service with a stable work history.
Are experienced with Customer Relationship Management (CRM) software.
Hold a High School Diploma or equivalent; relevant college coursework or certification is preferred.
Why you should apply to be Senior Records Representative:
Join a dynamic team that values customer service and operational excellence.
Work in a supportive environment that encourages professional growth and development.
Enjoy a standard Monday to Friday schedule with regular business hours.
Be part of a reputable organization known for its commitment to quality and customer satisfaction.
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Senior Records Representative today!