White Lodging is hiring: Event Concierge in Indianapolis
White Lodging, Indianapolis, IN, United States
Event Concierge
Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As an Event Concierge, you will ensure exceptional event experiences by anticipating needs, coordinating details, and delivering outstanding service to planners and guests.
Responsibilities
Greet meeting/event planners in their meeting room to review agendas and timelines to ensure complete satisfaction.
Check each meeting room for accuracy of set-up according to Banquet Event Orders (BEO) prior to event.
Follow the Event Concierge checklist each day for each meeting room and submit to the supervisor.
Attend and participate in daily BEO meetings (when required), daily team Stand-Up meetings, and Pre-Convention meetings for assigned events.
Perform other duties as assigned.
What You'll Bring
A passion for delivering the best guest service and experience.
Desire to take initiative and self-motivate.
Good judgment and problem-solving skills.
Ability to lift, carry, or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally, as well as stand and move for extended periods of time.
What You Can Look Forward To
Medical, dental, and vision insurance (starting Day 1)
Paid parental leave
Vacation/paid time off (PTO) with rollover
DailyPay option
Employee assistance program (EAP)
401(k) with company match
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities for growth
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Compensation starts at $18.00 to $22.00 per hour!
Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As an Event Concierge, you will ensure exceptional event experiences by anticipating needs, coordinating details, and delivering outstanding service to planners and guests.
Responsibilities
Greet meeting/event planners in their meeting room to review agendas and timelines to ensure complete satisfaction.
Check each meeting room for accuracy of set-up according to Banquet Event Orders (BEO) prior to event.
Follow the Event Concierge checklist each day for each meeting room and submit to the supervisor.
Attend and participate in daily BEO meetings (when required), daily team Stand-Up meetings, and Pre-Convention meetings for assigned events.
Perform other duties as assigned.
What You'll Bring
A passion for delivering the best guest service and experience.
Desire to take initiative and self-motivate.
Good judgment and problem-solving skills.
Ability to lift, carry, or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally, as well as stand and move for extended periods of time.
What You Can Look Forward To
Medical, dental, and vision insurance (starting Day 1)
Paid parental leave
Vacation/paid time off (PTO) with rollover
DailyPay option
Employee assistance program (EAP)
401(k) with company match
Complimentary wellness tools
Unlimited referral bonuses
Leadership development and tuition reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences
Multiple hotels in each market = more opportunities for growth
White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Compensation starts at $18.00 to $22.00 per hour!