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Business Case Analyst

Navitas Healthcare LLC, Washington, District of Columbia, United States


Job Title:

Business Case Analyst
Location:

Washington, DC
Duration:

6 months
Job Description:

The

EDP Team

is seeking a skilled

Business Case Analyst

to support a variety of functions such as

use case analysis ,

process documentation ,

product operations ,

knowledge management , and

stakeholder coordination . This role is essential for translating

business and mission needs

into actionable

platform requirements

and

product planning inputs . The ideal candidate will be detail-oriented, analytical, and capable of working across both technical and business teams. The role will involve

documentation management ,

process improvement , and

platform knowledge management , ensuring the successful execution and tracking of critical enterprise data initiatives.
Key Responsibilities:
Business Analysis & Documentation:
Support the analysis and documentation of

business and mission use cases

for the

Enterprise Data Platform .
Conduct stakeholder discovery sessions to

capture business needs , pain points, desired outcomes, assumptions, constraints, and dependencies.
Translate

stakeholder needs

into clear

requirements ,

user stories ,

acceptance criteria ,

process flows , and

product planning inputs .
Develop

process maps ,

workflow diagrams ,

decision trees ,

RACI matrices ,

SOPs , and

process guides

as needed.
Document current-state and future-state

business processes , workflows, handoffs, decision points, and operational procedures.
Identify and document

process gaps , bottlenecks, unclear ownership, handoff issues, and

opportunities for standardization .
Knowledge Management:
Create, organize, and maintain

knowledge repositories

(e.g.,

decision records ,

process guides ,

SOPs ,

FAQ libraries ) for easy access by platform teams and stakeholders.
Track knowledge gaps

and document emerging needs based on stakeholder discussions, product planning, and operational activities.
Ensure that platform knowledge is consistently organized, easily discoverable, and up-to-date.
Support the

documentation lifecycle , including content review, refresh, consolidation, and archival.
Assist in the development of

reusable templates ,

playbooks ,

FAQs , and

decision logs

for platform teams and stakeholders.
Process Improvement & Platform Support:
Support the definition of

repeatable platform processes , including

data product onboarding ,

access requests ,

issue escalation , and

documentation management .
Help track

platform requests , risks, issues, decisions, dependencies, open questions, and next steps.
Support

Platform Product Owner

with

backlog organization ,

intake tracking ,

prioritization inputs ,

dependency tracking , and

action item follow-up .
Collaborate with

business ,

technical ,

data governance ,

platform , and

product teams

to identify common patterns across use cases and translate them into reusable platform capabilities.
Assist with the

preparation of roadmap discussions , sprint planning materials,

stakeholder reviews ,

demos , and leadership updates.
Coordinate with

cross-functional teams

(product owners, engineers, architects, security, data governance, etc.) to ensure smooth execution of product planning and delivery.
Executive Reporting & Stakeholder Engagement:
Prepare executive-ready summaries ,

product briefs ,

capability one-pagers ,

stakeholder updates , and other strategic communication materials.
Support the creation of

briefing materials ,

status updates , and

product documentation

for stakeholders at all levels of the organization.
Participate in

governance forums ,

leadership meetings , and

stakeholder reviews

to provide status updates, track progress, and raise issues when necessary.
Required Qualifications:
Experience:

5+ years in

business analysis ,

process analysis ,

product analysis ,

program support , or

technology delivery support .
Experience documenting

business needs ,

user needs , pain points, assumptions, constraints, and desired outcomes.
Proven track record in

documenting current-state and future-state processes , workflows, decision points, and operational procedures.
Strong experience in

gathering and synthesizing requirements , translating them into clear requirements, user stories, and product planning inputs.

Skills:

Excellent

written communication

skills, with the ability to create clear documentation for both

technical

and

non-technical

audiences.
Strong

organizational skills , including tracking decisions, dependencies, risks, and open questions.
Experience in

knowledge management : creating, organizing, and maintaining documentation libraries, knowledge bases, FAQs, and process guides.
Proficiency with

collaboration tools

(e.g., Jira, SharePoint, PowerPoint, Visio, wiki) to manage documentation, workflows, and task tracking.
Ability to identify and resolve process gaps , bottlenecks, unclear ownership, and handoff issues.

Technical Experience:

Familiarity with

data platforms ,

analytics platforms ,

cloud platforms , or

enterprise systems .
Experience in supporting

data governance ,

metadata management ,

data access , and

analytics workflows .
Knowledge of

agile methodologies

(e.g., backlog management, user stories, sprint planning).

Educational Background:

Bachelor's degree

in a related field or equivalent practical experience.

Desirable (Not Required) Skills:
Certifications/Experience:

Experience supporting

data platforms

or working within a

regulated ,

federal ,

financial , or

security-conscious

environment.
Experience as a

scrum master

or with

scrum/agile certifications .
Experience in

business process mapping ,

current-state/future-state analysis , and

operational process improvement .

Platform/Product Experience:

Experience working with

cross-functional teams

that include

product owners ,

engineers ,

architects ,

data governance teams ,

security teams ,

data scientists , or

analysts .
Experience developing reusable

knowledge assets

(templates, playbooks, FAQs, etc.) for enterprise technology teams.
Knowledge of

data platform capabilities , data governance standards, and

metadata management

processes.

Key Deliverables:
Business and mission use cases

for the Enterprise Data Platform.
Clear and actionable

requirements

and

user stories

based on stakeholder needs.
Comprehensive

process documentation

including workflows, decision trees, and process guides.
Organized and maintained

knowledge management assets

such as decision records, process guides, SOPs, and FAQs.
Support for

backlog organization ,

intake tracking ,

prioritization inputs , and

action item follow-ups .
Preparation of

roadmap materials ,

executive summaries ,

product briefs , and

stakeholder communications .

For more details reach at

resumes@navitassols.com