
General Clerk II - Support
EPITEC, Dubuque, IA, United States
Location: Dubuque, Iowa
Type: Contract
Job #102989
U.S. Citizen or GC holders ONLY
Job title:
General Clerk II - Support (Factory 5S & Printing Specialist)
Location:
Dubuque, IA 52001
Schedule
1st Shift - Monday-Friday, 6:00 AM - 2:30 PM
Onsite
Overtime may be requested
Type
Full-time, Ongoing W2
Contract: May 18, 2026 - May 17, 2027-possible converstion or extension
Pay Rate
$23.50/hr
Summary
John Deere is seeking a General Clerk II - Support to support administrative and operational activities at the Dubuque Works facility. This role focuses on clerical support, data and document management, reporting, and customer inquiry response while supporting factory 5S initiatives and printing operations.
The position involves working with standard procedures to analyze information of intermediate difficulty, resolve discrepancies, maintain process documentation, and support visual manufacturing solutions across operations.
Key Responsibilities
Clerical & Administrative Support
Perform clerical office duties including document processing, data retrieval, filing, and report preparation
Compile data to prepare standard and special reports using defined formats
Verify accuracy and completeness of data submissions and forms
Enter data into appropriate systems following standard procedures
Customer & Inquiry Support
Respond to standard customer inquiries and produce written correspondence
Receive incoming inquiries and refer complex requests to appropriate staff
Contact customers outside the immediate work area as needed
5S, Printing & Visual Management
Design print layouts for custom signage, factory shadow boards, and visual displays using Adobe Illustrator and other design software
Manage the 5S request queue and supporting systems
Print labels, decals, banners, and signage for facility use
Maintain and update existing factory signage
Manage print room supplies, raw materials, and external ordering of consumables
Maintain the 5S SharePoint site
Support inventory management for 5S keep-fill
Process Support & Analysis
Prepare and maintain department process documentation
Track metrics such as transactions processed, phone calls received, and forms completed
Perform basic to intermediate analysis and resolve discrepancies following prescribed procedures
Coordinate with skilled trades and process improvement teams to support visual manufacturing solutions
Required Skills & Experience
Clerical or administrative support experience
Experience with document processing, data entry, and report preparation
Strong attention to detail and accuracy in data handling
Ability to analyze information and resolve discrepancies using standard procedures
Proficiency with computer systems and office software
Additional Requirements
Onsite role; remote work not permitted
Metatarsal safety boots required
Visa sponsorship is not available
Preferred Qualifications
Experience supporting manufacturing or factory environments
Familiarity with 5S or visual management practices
Experience working with Adobe Illustrator or similar design software
#LI-VV1
#INDEPI
Type: Contract
Job #102989
U.S. Citizen or GC holders ONLY
Job title:
General Clerk II - Support (Factory 5S & Printing Specialist)
Location:
Dubuque, IA 52001
Schedule
1st Shift - Monday-Friday, 6:00 AM - 2:30 PM
Onsite
Overtime may be requested
Type
Full-time, Ongoing W2
Contract: May 18, 2026 - May 17, 2027-possible converstion or extension
Pay Rate
$23.50/hr
Summary
John Deere is seeking a General Clerk II - Support to support administrative and operational activities at the Dubuque Works facility. This role focuses on clerical support, data and document management, reporting, and customer inquiry response while supporting factory 5S initiatives and printing operations.
The position involves working with standard procedures to analyze information of intermediate difficulty, resolve discrepancies, maintain process documentation, and support visual manufacturing solutions across operations.
Key Responsibilities
Clerical & Administrative Support
Perform clerical office duties including document processing, data retrieval, filing, and report preparation
Compile data to prepare standard and special reports using defined formats
Verify accuracy and completeness of data submissions and forms
Enter data into appropriate systems following standard procedures
Customer & Inquiry Support
Respond to standard customer inquiries and produce written correspondence
Receive incoming inquiries and refer complex requests to appropriate staff
Contact customers outside the immediate work area as needed
5S, Printing & Visual Management
Design print layouts for custom signage, factory shadow boards, and visual displays using Adobe Illustrator and other design software
Manage the 5S request queue and supporting systems
Print labels, decals, banners, and signage for facility use
Maintain and update existing factory signage
Manage print room supplies, raw materials, and external ordering of consumables
Maintain the 5S SharePoint site
Support inventory management for 5S keep-fill
Process Support & Analysis
Prepare and maintain department process documentation
Track metrics such as transactions processed, phone calls received, and forms completed
Perform basic to intermediate analysis and resolve discrepancies following prescribed procedures
Coordinate with skilled trades and process improvement teams to support visual manufacturing solutions
Required Skills & Experience
Clerical or administrative support experience
Experience with document processing, data entry, and report preparation
Strong attention to detail and accuracy in data handling
Ability to analyze information and resolve discrepancies using standard procedures
Proficiency with computer systems and office software
Additional Requirements
Onsite role; remote work not permitted
Metatarsal safety boots required
Visa sponsorship is not available
Preferred Qualifications
Experience supporting manufacturing or factory environments
Familiarity with 5S or visual management practices
Experience working with Adobe Illustrator or similar design software
#LI-VV1
#INDEPI