TDI-Systems Administrator V
The Texas Comptroller of Public Accounts (CPA), Austin, TX, United States
Job Description
Do you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers' compensation system, perform the duties of the State Fire Marshal's Office, and educate and protect consumers. Apply now if you're looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.
Benefits of working at TDI:
• Flexible work schedules.
• Work-life-balance.
• 96 hours of accrued vacation a year.
• 96 hours of accrued sick leave a year.
• 20+ holidays every year.
• Career advancement opportunities.
• Free parking.
• 401(k) and 457 Programs.
• State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).
• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).
• Optional benefits like dental, vision, life insurance, and many more.
• Qualified employer for the Federal Public Service Loan Forgiveness Program.
Before you apply:
TDI does not sponsor or assume sponsorship of an employment visa.
Learn about our selection process, our military employment preference, licensing, and credential requirements.
Systems Administrator V (System Administrator)
This position performs advanced (senior-level) systems administration work. Work involves coordinating the upkeep, configuration, and reliable operation of systems, including the TXCOMP and COMPASS applications. Installs and upgrades computer components and system software. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
Qualifications:
This position:
• Oversees and provides guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls, and in the processing of service requests and tasks.
• Coordinates and maintains the functionality of the systems environment, the implementation of technology solutions, the development of server upgrade plans and procedures, and the security patching of operating systems and third-party software products.
• Analyzes, troubleshoots, and resolves system hardware, software, and networking issues; and provides status reports to management.
• Defines and manages the roles and access privileges of individual users and devices to a variety of applications to prevent unauthorized access.
• Develops goals, objectives, policies, and procedures to ensure the security and integrity of the server infrastructure.
• Work within a project team to develop procedures and tasks required to perform system or software upgrades, troubleshooting, training, and maintenance on various agency systems.
• Design, analyze and implement server application installations for Unix, Linux, AIX and Windows.
• Analyzes and assists in defining disaster recovery procedures.
• May serve as technical team-lead on projects and may supervise the work of others.
• Performs other duties as assigned.
This position requires:
• Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field.
• A minimum of four years' experience in systems administration duties.
o Systems administration work above should include most of:
§ Unix, Linux, and Windows server administration
§ Scripting for automation such as KSH, Bash, Perl, Python or similar.
§ Middleware administration such as WebSphere, MuleSoft, or Red Hat JBoss EAP, or Apache Tomcat
§ Cloud platform administration such as AWS, Azure, or GCP.
§ Experience using Linux Containers (Docker), Kubernetes or similar, and deployment of containerized applications/microservices architectures
• Regular work attendance.
• Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.
Preferences for this position include:
• Experience working for a government agency.
• Understanding and practical application of core DevOps concepts, tools, and practices.
• Experience in implementing and managing CI/CD pipelines and containerization technologies using tools like Jenkins, Azure DevOps, Docker, etc.
• Experience developing and implementing a cloud migration strategy for enterprise systems, including planning, assessment, and execution of workload migration to public or private cloud environments, including containerized workloads.
• Experience working with RedHat OpenShift Infrastructure design, deployment and operational support.
This position requires demonstrated knowledge of:
• State laws, rules, procedures, and regulations relevant to job requirements.
• Systems administration of computer hardware and software configuration, troubleshooting operating systems and applications, and security administration in the physical and virtual environments.
• System and software security patching.
• KSH, Bash, Python, Perl and/or basic scripting knowledge.
• Computer networking, protocols, subnets, TCP/IP, firewalls, and cloud connectivity.
• Computer operating systems such as Unix, Linux, AIX and Windows.
• Unix, Linux and AIX users, permissions, and file management.
This position requires demonstrated skill in:
• Problem solving and critical thinking.
• Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.
• Using personal computers sufficient to enter and extract data from related systems and programs, such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.
• Unix system administration and basic Windows system administration.
This position requires the demonstrated ability to:
• Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.
• Maintain the confidentiality of sensitive information.
• Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.
• Manage workload and priorities to meet necessary deadlines.
• Work both independently and as a team player.
• Maintain clear file organization and documentation.
• Plan, organize and coordinate personal work assignments.
• Assist customers in assessing future information needs.
• Process information logically.
• Work flexible hours as necessary.
Military Employment Preference
Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.
To receive a military employment preference, you must submit the required documents, as applicable, with your application. See How to Apply - Military Employment Preference.
Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:
25B, 255A, CT, 181X, IT, CYB10, 0673, 3D0X4, 16KX, Z Prefix, 62E
Click or copy and paste the following link into your browser to access Military Crosswalk information:
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf
How to apply:
You may apply through CAPPS Career Center or Work in Texas (WIT).
The following information is required with your submission. Your submission must include complete:
• Employment history (month and year).
• Duties and responsibilities.
• Education.
• Certifications.
• Licenses.
• Supplemental questions (if applicable)*.
We may reject submissions that do not include all the required information.
*If you are applying through WIT, log into CAPPS Career Center to access supplemental questions and review your submission.
Do you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers' compensation system, perform the duties of the State Fire Marshal's Office, and educate and protect consumers. Apply now if you're looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.
Benefits of working at TDI:
• Flexible work schedules.
• Work-life-balance.
• 96 hours of accrued vacation a year.
• 96 hours of accrued sick leave a year.
• 20+ holidays every year.
• Career advancement opportunities.
• Free parking.
• 401(k) and 457 Programs.
• State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).
• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).
• Optional benefits like dental, vision, life insurance, and many more.
• Qualified employer for the Federal Public Service Loan Forgiveness Program.
Before you apply:
TDI does not sponsor or assume sponsorship of an employment visa.
Learn about our selection process, our military employment preference, licensing, and credential requirements.
Systems Administrator V (System Administrator)
This position performs advanced (senior-level) systems administration work. Work involves coordinating the upkeep, configuration, and reliable operation of systems, including the TXCOMP and COMPASS applications. Installs and upgrades computer components and system software. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.
Qualifications:
This position:
• Oversees and provides guidance in troubleshooting and solving complex problems related to system software and hardware incident and problem calls, and in the processing of service requests and tasks.
• Coordinates and maintains the functionality of the systems environment, the implementation of technology solutions, the development of server upgrade plans and procedures, and the security patching of operating systems and third-party software products.
• Analyzes, troubleshoots, and resolves system hardware, software, and networking issues; and provides status reports to management.
• Defines and manages the roles and access privileges of individual users and devices to a variety of applications to prevent unauthorized access.
• Develops goals, objectives, policies, and procedures to ensure the security and integrity of the server infrastructure.
• Work within a project team to develop procedures and tasks required to perform system or software upgrades, troubleshooting, training, and maintenance on various agency systems.
• Design, analyze and implement server application installations for Unix, Linux, AIX and Windows.
• Analyzes and assists in defining disaster recovery procedures.
• May serve as technical team-lead on projects and may supervise the work of others.
• Performs other duties as assigned.
This position requires:
• Graduation from an accredited four-year college or university with major coursework in computer science, management information systems, or a related field.
• A minimum of four years' experience in systems administration duties.
o Systems administration work above should include most of:
§ Unix, Linux, and Windows server administration
§ Scripting for automation such as KSH, Bash, Perl, Python or similar.
§ Middleware administration such as WebSphere, MuleSoft, or Red Hat JBoss EAP, or Apache Tomcat
§ Cloud platform administration such as AWS, Azure, or GCP.
§ Experience using Linux Containers (Docker), Kubernetes or similar, and deployment of containerized applications/microservices architectures
• Regular work attendance.
• Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.
Preferences for this position include:
• Experience working for a government agency.
• Understanding and practical application of core DevOps concepts, tools, and practices.
• Experience in implementing and managing CI/CD pipelines and containerization technologies using tools like Jenkins, Azure DevOps, Docker, etc.
• Experience developing and implementing a cloud migration strategy for enterprise systems, including planning, assessment, and execution of workload migration to public or private cloud environments, including containerized workloads.
• Experience working with RedHat OpenShift Infrastructure design, deployment and operational support.
This position requires demonstrated knowledge of:
• State laws, rules, procedures, and regulations relevant to job requirements.
• Systems administration of computer hardware and software configuration, troubleshooting operating systems and applications, and security administration in the physical and virtual environments.
• System and software security patching.
• KSH, Bash, Python, Perl and/or basic scripting knowledge.
• Computer networking, protocols, subnets, TCP/IP, firewalls, and cloud connectivity.
• Computer operating systems such as Unix, Linux, AIX and Windows.
• Unix, Linux and AIX users, permissions, and file management.
This position requires demonstrated skill in:
• Problem solving and critical thinking.
• Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.
• Using personal computers sufficient to enter and extract data from related systems and programs, such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.
• Unix system administration and basic Windows system administration.
This position requires the demonstrated ability to:
• Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.
• Maintain the confidentiality of sensitive information.
• Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.
• Manage workload and priorities to meet necessary deadlines.
• Work both independently and as a team player.
• Maintain clear file organization and documentation.
• Plan, organize and coordinate personal work assignments.
• Assist customers in assessing future information needs.
• Process information logically.
• Work flexible hours as necessary.
Military Employment Preference
Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.
To receive a military employment preference, you must submit the required documents, as applicable, with your application. See How to Apply - Military Employment Preference.
Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:
25B, 255A, CT, 181X, IT, CYB10, 0673, 3D0X4, 16KX, Z Prefix, 62E
Click or copy and paste the following link into your browser to access Military Crosswalk information:
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf
How to apply:
You may apply through CAPPS Career Center or Work in Texas (WIT).
The following information is required with your submission. Your submission must include complete:
• Employment history (month and year).
• Duties and responsibilities.
• Education.
• Certifications.
• Licenses.
• Supplemental questions (if applicable)*.
We may reject submissions that do not include all the required information.
*If you are applying through WIT, log into CAPPS Career Center to access supplemental questions and review your submission.