CMDB Administrator
Mondo Staffing, Lake Forest, IL, United States
Apply now: CMDB Administrator, location is Hybrid in Lake Forest, IL. The start date is ASAP for this 6-12 Month C2H position.
Job Title:
CMDB (Configuration Management Database) Administrator
Location-Type:
Hybrid 3 days a week onsite in Lake Forest, IL 60045
Start Date Is:
ASAP
Duration:
6-12 Month Contract-to-Hire
Compensation Range:
$60-75/hr W2
Benefits:
Eligible for Health, Dental, Vision, 401K
Not eligible for Visa sponsorship
Job Description:
The CMDB Administrator is responsible for managing and maintaining the ServiceNow CMDB to ensure accurate, reliable configuration data and support ITSM processes.
Day-to-Day Responsibilities:
Manage and maintain CMDB including HAM, SAM, and Certificate Management
Ensure data accuracy, integrity, and governance within ServiceNow
Support ITSM processes: Incident, Problem, Change, and Asset Management
Perform data analysis to support business and technical solutions
Lead process improvements and root cause analysis initiatives
Collaborate with internal stakeholders and third-party vendors
Monitor SLAs and KPIs to ensure service performance
Support service integration across multiple providers (SIAM model)
Assist with IT operational budgeting and resource planning
Deliver presentations and reporting to senior leadership
Requirements:
Must-Haves:
Experience administering CMDB within ServiceNow
Strong knowledge of ITSM processes (Incident, Change, Problem, Asset Management)
Experience with HAM and SAM modules
Data analysis and process improvement experience
Ability to manage multiple vendors and service providers
Strong communication and stakeholder management skills
Nice-to-Haves:
Experience with SIAM frameworks
Exposure to governance, compliance, or InfoSec processes
Experience supporting enterprise IT environments
Background in financial or regulated industries
Job Title:
CMDB (Configuration Management Database) Administrator
Location-Type:
Hybrid 3 days a week onsite in Lake Forest, IL 60045
Start Date Is:
ASAP
Duration:
6-12 Month Contract-to-Hire
Compensation Range:
$60-75/hr W2
Benefits:
Eligible for Health, Dental, Vision, 401K
Not eligible for Visa sponsorship
Job Description:
The CMDB Administrator is responsible for managing and maintaining the ServiceNow CMDB to ensure accurate, reliable configuration data and support ITSM processes.
Day-to-Day Responsibilities:
Manage and maintain CMDB including HAM, SAM, and Certificate Management
Ensure data accuracy, integrity, and governance within ServiceNow
Support ITSM processes: Incident, Problem, Change, and Asset Management
Perform data analysis to support business and technical solutions
Lead process improvements and root cause analysis initiatives
Collaborate with internal stakeholders and third-party vendors
Monitor SLAs and KPIs to ensure service performance
Support service integration across multiple providers (SIAM model)
Assist with IT operational budgeting and resource planning
Deliver presentations and reporting to senior leadership
Requirements:
Must-Haves:
Experience administering CMDB within ServiceNow
Strong knowledge of ITSM processes (Incident, Change, Problem, Asset Management)
Experience with HAM and SAM modules
Data analysis and process improvement experience
Ability to manage multiple vendors and service providers
Strong communication and stakeholder management skills
Nice-to-Haves:
Experience with SIAM frameworks
Exposure to governance, compliance, or InfoSec processes
Experience supporting enterprise IT environments
Background in financial or regulated industries