Epic Cheers Analyst
Apex Systems, New York, NY, United States
Our healthcare client is looking for an
Epic Cheers Consultant/Analyst ! ***YOU MUST HOLD AN
ACTIVE EPIC CHEERS CERTIFICATION
TO BE CONSIDERED. ****
To apply please email a copy of your resume and why you are a fit to [email protected]
Epic Cheers Consultant (Campaigns)
Location:
Remote
Type:
12 Month Contract
Client:
Large Healthcare System
Overview
Apex Systems is seeking a
Certified Epic Cheers Consultant
with strong
campaign build and execution experience
to support CRM, patient engagement, and outreach initiatives within Epic. This consultant will partner with operational and IT stakeholders to design, build, and optimize Epic Cheers campaigns that support access, growth, and patient experience goals.
Responsibilities
Serve as the
Epic Cheers (CRM) subject matter expert , with a focus on
campaign configuration and execution
Design, build, test, and support
Epic Cheers campaigns
(preventive care, screening, access, or service line outreach)
Perform
workflow analysis
and translate business requirements into Epic Cheers build
Configure and maintain
campaign rules, profiles, workqueues, scripts, contact types, and decision trees
Collaborate with call center, marketing, clinical, and IT teams to ensure campaigns align with operational goals
Support
unit testing, integrated testing, and golive activities , including postgolive optimization
Develop and maintain
build documentation and tip sheets
Work crossfunctionally with integrated Epic teams (e.g., Cadence, MyChart, Prelude, CTI, Reporting) as needed
Required Qualifications
Active Epic Cheers Certification
(no lapse)
Proven
handson Epic Cheers campaign experience
Experience supporting
Epic implementations, upgrades, or optimizations
Strong understanding of
CRM, patient engagement, and call center workflows
Ability to work independently in a
consulting or projectbased environment
Strong communication skills and stakeholder collaboration experience
Preferred Qualifications
Experience implementing
new or replacement CRM campaigns
Additional Epic certifications or experience (MyChart, Cadence, Prelude, CTI, Reporting)
Prior healthcare consulting experience
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Epic Cheers Consultant/Analyst ! ***YOU MUST HOLD AN
ACTIVE EPIC CHEERS CERTIFICATION
TO BE CONSIDERED. ****
To apply please email a copy of your resume and why you are a fit to [email protected]
Epic Cheers Consultant (Campaigns)
Location:
Remote
Type:
12 Month Contract
Client:
Large Healthcare System
Overview
Apex Systems is seeking a
Certified Epic Cheers Consultant
with strong
campaign build and execution experience
to support CRM, patient engagement, and outreach initiatives within Epic. This consultant will partner with operational and IT stakeholders to design, build, and optimize Epic Cheers campaigns that support access, growth, and patient experience goals.
Responsibilities
Serve as the
Epic Cheers (CRM) subject matter expert , with a focus on
campaign configuration and execution
Design, build, test, and support
Epic Cheers campaigns
(preventive care, screening, access, or service line outreach)
Perform
workflow analysis
and translate business requirements into Epic Cheers build
Configure and maintain
campaign rules, profiles, workqueues, scripts, contact types, and decision trees
Collaborate with call center, marketing, clinical, and IT teams to ensure campaigns align with operational goals
Support
unit testing, integrated testing, and golive activities , including postgolive optimization
Develop and maintain
build documentation and tip sheets
Work crossfunctionally with integrated Epic teams (e.g., Cadence, MyChart, Prelude, CTI, Reporting) as needed
Required Qualifications
Active Epic Cheers Certification
(no lapse)
Proven
handson Epic Cheers campaign experience
Experience supporting
Epic implementations, upgrades, or optimizations
Strong understanding of
CRM, patient engagement, and call center workflows
Ability to work independently in a
consulting or projectbased environment
Strong communication skills and stakeholder collaboration experience
Preferred Qualifications
Experience implementing
new or replacement CRM campaigns
Additional Epic certifications or experience (MyChart, Cadence, Prelude, CTI, Reporting)
Prior healthcare consulting experience
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.