Fiber Network Operations & Documentation Specialist
Apex Systems, Atlanta, GA, United States
Fiber Network Operations & Documentation Specialist (Contract Position)
Overview
We are seeking a Fiber Network Operations & Documentation Specialist to support the ongoing operations of a large and growing fiber optic network. This role focuses on outside plant (OSP) fiber infrastructure, field coordination, and building accurate, usable documentation to support network reliability and scalability.
This is a handson, operational role supporting daytoday business needs rather than a shortterm project.
What You'll Do
Coordinate and schedule outside plant fiber activities, including splicing, testing, inspections, and maintenance
Serve as a liaison between internal teams, field operations, vendors, and customers
Schedule outages and manage change requests with customers and suppliers
Support access coordination for technicians and vendors across data centers and field locations
Locate, organize, and maintain network documentation, including fiber routes, assets, conditions, and maintenance records
Reconcile field findings with existing documentation to improve accuracy
Create documentation that enables NOC/IOC teams to troubleshoot and coordinate responses independently
Spend time in the field verifying outside plant assets such as manholes, handholes, conduits, and fiber routes
Review and analyze OTDR test results (handson testing not required)
Collaborate with engineering, operations, and leadership to support longterm network growth
Assist with transitioning handson work to field operations teams through improved processes and documentation
Potentially support customerfacing or sales engineering efforts over time, depending on experience and interest
What We're Looking For
Strong understanding of outside plant (OSP) fiber networks
Experience coordinating and scheduling field operations
Ability to read and interpret OTDR test results
Highly organized with a documentationdriven mindset
Strong communication and interpersonal skills
Comfortable working independently across a large geographic footprint
Willingness to spend time in the field as needed
Additional Information
Primary location focus:
Atlanta metro area
Travel:
Up to approximately 25% overnight travel
Education:
Degree not required; relevant experience preferred
Engagement type:
Contract with longterm potential
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Overview
We are seeking a Fiber Network Operations & Documentation Specialist to support the ongoing operations of a large and growing fiber optic network. This role focuses on outside plant (OSP) fiber infrastructure, field coordination, and building accurate, usable documentation to support network reliability and scalability.
This is a handson, operational role supporting daytoday business needs rather than a shortterm project.
What You'll Do
Coordinate and schedule outside plant fiber activities, including splicing, testing, inspections, and maintenance
Serve as a liaison between internal teams, field operations, vendors, and customers
Schedule outages and manage change requests with customers and suppliers
Support access coordination for technicians and vendors across data centers and field locations
Locate, organize, and maintain network documentation, including fiber routes, assets, conditions, and maintenance records
Reconcile field findings with existing documentation to improve accuracy
Create documentation that enables NOC/IOC teams to troubleshoot and coordinate responses independently
Spend time in the field verifying outside plant assets such as manholes, handholes, conduits, and fiber routes
Review and analyze OTDR test results (handson testing not required)
Collaborate with engineering, operations, and leadership to support longterm network growth
Assist with transitioning handson work to field operations teams through improved processes and documentation
Potentially support customerfacing or sales engineering efforts over time, depending on experience and interest
What We're Looking For
Strong understanding of outside plant (OSP) fiber networks
Experience coordinating and scheduling field operations
Ability to read and interpret OTDR test results
Highly organized with a documentationdriven mindset
Strong communication and interpersonal skills
Comfortable working independently across a large geographic footprint
Willingness to spend time in the field as needed
Additional Information
Primary location focus:
Atlanta metro area
Travel:
Up to approximately 25% overnight travel
Education:
Degree not required; relevant experience preferred
Engagement type:
Contract with longterm potential
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.