Mediabistro logo
job logo

Field Operations Specialist (New York)

Insight Global, New York, NY, United States


Field Operations Associate – NYC
Location: New York City & surrounding boroughs
Schedule: 5 Full time day shifts | Open availability required 7 days/week
Project Duration: May – September

JOB DESCRIPTION
Hiring reliable Field Operations Associates to support a fast‑paced product research project throughout New York City and the surrounding boroughs.

Shift: 5 days per week (will include weekends)
Hours: 8-6p*must be flexible
Duration: Full time commitment from April to September.

Overview:

In this role, you will assist with the coordination and secure transfer of research materials between designated locations and a central office, helping to ensure smooth daily operations. Strong reliability and full‑time availability required - will be scheduled for 5 days including weekends.

Travel Requirement:
This role will require daily travel throughout NYC and surrounding boroughs (except Staten Island).
*Subway/Bus expenses will be reimbursed.

About the team:
This team operates within a highly collaborative, performance‑driven environment that emphasizes clear communication and shared accountability for delivering consistent, high‑quality results.

Requirements

Prior Experience: Strong Interpersonal Background (Ex: customer service, retail, operations support, field services, logistics, hospitality, or other client‑facing or operational roles)

Travel Requirements:
•Travel throughout NYC and surrounding boroughs using public transportation
• Ability to move between designated locations as needed

Shift Requirements:
• Willingness to provide coverage or support on short notice when operational needs arise
• Flexibility to support a dynamic schedule across 7 days per week (will be scheduled for 5 full‑time days)

Education:
• HS Diploma Required

Nice to Have Skills & Experience

• Education: B.S./B.A. or M.S./M.A. in Engineering, Physics, Computer Science, Human Factors, Psychology, Communications or similar fields
• Prior experience with user research/usability studies preferred