Team Lead (Santa Clara)

Job Title: ServiceNow Lead / Architect – UI, React
Location: Santa Clara, CA (Hybrid)
Duration: 6 Months

Role Overview
We are looking for a

hands-on ServiceNow Lead / Architect

with deep expertise in

modern UI development, React, and scalable platform architecture . This role requires a strong blend of

technical leadership, solution design, and hands-on development

to deliver intuitive, high-performance user experiences on the ServiceNow platform.
You will play a key role in

driving UI transformation , implementing

modern front-end frameworks , and architecting

enterprise-grade ServiceNow solutions .
Key Responsibilities
Architecture & Design
Define and implement

end-to-end ServiceNow architecture

with a focus on scalability, performance, and maintainability
Design

modern UI/UX solutions

using

ServiceNow UI Framework (UI Builder / Now Experience)

and

React-based architectures
Lead

platform modernization initiatives , including migration from legacy UI (UI16) to modern UI experiences
Establish

design patterns, coding standards, and best practices
UI / Front-End Development
Build and customize

ServiceNow UI components

using

Now Experience Framework and React
Develop

responsive, accessible, and high-performance user interfaces
Integrate

REST APIs, GraphQL, and external systems

into UI applications
Collaborate with UX designers to deliver

intuitive and user-centric interfaces
Hands-On Development
Actively contribute to

coding, debugging, and performance optimization
Develop custom applications using:
ServiceNow

Scoped Apps
Client Scripts, Script Includes, Business Rules
IntegrationHub, Flow Designer
Implement

advanced scripting (JavaScript / ES6+)
Leadership & Governance
Lead and mentor a team of developers and engineers
Conduct

design reviews, code reviews, and architecture governance
Collaborate with stakeholders to translate business requirements into technical solutions
Drive

Agile/Scrum delivery practices
Integration & Platform Expertise
Architect and implement

enterprise integrations

using REST/SOAP APIs
Work with

SSO, OAuth, and security frameworks
Ensure

data consistency, performance tuning, and platform optimization
Required Skills & Qualifications
Core ServiceNow Expertise
8+ years of

ServiceNow platform experience
Strong expertise in:
Now Experience UI Framework / UI Builder
Service Portal & modern UI migration
CMDB, ITSM, CSM, HRSD (any domain)
Front-End / UI Skills
Strong hands-on experience with:
React.js
JavaScript (ES6+)
HTML5, CSS3, SCSS
Experience building

component-based UI architectures
Knowledge of

state management, performance optimization, and accessibility
Architecture & Engineering
Experience designing

scalable, cloud-native architectures
Strong understanding of:
Microservices architecture
API-first design
Event-driven architecture
Familiarity with

CI/CD pipelines and DevOps practices
Leadership Skills
Proven experience as a

Lead or Architect
Strong stakeholder management and communication skills
Ability to drive

technical strategy and innovation
Preferred Qualifications
ServiceNow Certifications:
CSA (Certified System Administrator)
CAD (Certified Application Developer)
CIS (any module)
Experience with:
Agent Workspace / UI Builder
IntegrationHub / Flow Designer
Exposure to

AI/GenAI integrations on ServiceNow
Experience in

enterprise-scale digital transformation programs