Host Job at Teamwork Online in New York

Seasonal And Regular Host

Nestled along the waterfront in the Seaport, The Fulton draws inspiration from the storied history of the former Fulton Fish Marketa place that captured the chef's heart back in 1986. The menu highlights the finest ingredients from the ocean and beyond, honoring tradition with a modern touch. With sweeping views of the Brooklyn Bridge and an inviting outdoor patio, The Fulton delivers a dining experience that feels both quintessentially New York and refreshingly serene. As part of Seaport Entertainment Group, The Fulton also offers abundant opportunities for professional growth within a dynamic and evolving hospitality networkwhere talent is nurtured and careers can thrive within a culture of excellence.

About The Role

Seaport Entertainment is looking for a host to be based in The Fulton! Reporting directly to the general manager, this role is responsible for welcoming/greeting guests to the restaurant and ensuring that they are seated and receive attentive service. The host duties include maintaining a waitlist of guests during service, distributing menus, confirming restaurant contact information to guests, accepting phone calls, making and adjusting reservations, as well as working with the service team to ensure the restaurant is seated in a timely and efficient manner.

What You Will Do

• Warmly welcome guests upon arrival, manage the waitlist efficiently, and escort them to their designated tables, providing a positive first impression.
• Handle reservations, confirm bookings, and maintain an organized system to optimize table turnover and accommodate guest preferences.
• Effectively communicate with the restaurant staff to coordinate seating arrangements, manage guest flow, and address any special requests or considerations.
• Assist guests with inquiries, provide information about the menu, and offer guidance on restaurant policies to ensure a seamless dining experience.
• Keep the host/hostess station and waiting area tidy, contributing to the overall cleanliness and attractiveness of the restaurant.
• Address guest concerns or issues with professionalism and tact, seeking assistance from management when needed to ensure customer satisfaction.
• Handle multiple tasks simultaneously, such as answering phones, managing reservations, and coordinating with servers, while maintaining a positive and composed demeanor.
• Promote special events, menu items, or promotions to guests, contributing to increased sales and overall customer enjoyment.
• Work collaboratively with the serving staff, kitchen team, and management to facilitate a smooth and efficient dining service.

About You

• 1+ year of host experience in a fine dining, high volume setting.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to remain calm under pressure and manage waitlist dynamics effectively.
• Positive and friendly attitude, with a passion for delivering exceptional customer service.
• Familiarity with reservation systems and basic restaurant operations is a plus.
• Flexibility to work evenings, weekends, and holidays as needed.
• Professional appearance and demeanor.

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
• Ability to stand for prolonged periods of time.

Compensation: $18 $24 per hour

Our Benefits

Taking care of our people is at the heart of everything we do and we're committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

Growth Opportunities

To us, your career is more than a jobits a journey. Whether you're just starting your career or looking to take the next step, you'll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn't just encouragedit's expected, and we're here to support you every step of the way.