Learning Trainer, MKE6 Learning Team
Amazon, Waukegan, IL, United States
Job ID: 10398892 | Amazon.com Services LLC
The Sort Center Learning Trainer works with Operations Managers, Area Managers, Process Assistants and Associates. They constantly improve the long-term capabilities of the area to which they are assigned. The ideal candidate will measure production quality and quantity and apply learning tools to improve both. Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas; refines learning tools and techniques across the Sort Center; assists in measuring the effectiveness of learning; measures impact of their development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.
Key Responsibilities
Comfortable talking in front of a group as well as one-on-one with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
Always meets time commitments and deadlines, is goal oriented
Checks and tests for understanding
Gives insight to area managers
Works hard for the success of others, constantly remains "customer obsessed"
Demonstrates a positive "can do" demeanor and has fun and gains energy from working with others
Is an active listener
Demonstrated ability to consistently function at 100% of expectations
Understands upstream and downstream variances
Is able to use resources to expand knowledge and can answer tough questions
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Preferred Qualifications
Prior training, teaching or presentation experience
Willingness to work different shifts
Shift hours for this position may be different from the standard production shifts
Willingness to work in different areas as required by training needsExcellent attendance
Candidates must be very organized and able to handle multiple and changing projects/priorities
Willingness to participate in and support the Operational Excellence initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IL, Waukegan - 25.00 - 25.00 USD hourly
Posted:
April 29, 2026 (Updated 34 minutes ago)
#J-18808-Ljbffr
The Sort Center Learning Trainer works with Operations Managers, Area Managers, Process Assistants and Associates. They constantly improve the long-term capabilities of the area to which they are assigned. The ideal candidate will measure production quality and quantity and apply learning tools to improve both. Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas; refines learning tools and techniques across the Sort Center; assists in measuring the effectiveness of learning; measures impact of their development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.
Key Responsibilities
Comfortable talking in front of a group as well as one-on-one with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)
Always meets time commitments and deadlines, is goal oriented
Checks and tests for understanding
Gives insight to area managers
Works hard for the success of others, constantly remains "customer obsessed"
Demonstrates a positive "can do" demeanor and has fun and gains energy from working with others
Is an active listener
Demonstrated ability to consistently function at 100% of expectations
Understands upstream and downstream variances
Is able to use resources to expand knowledge and can answer tough questions
Basic Qualifications
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Preferred Qualifications
Prior training, teaching or presentation experience
Willingness to work different shifts
Shift hours for this position may be different from the standard production shifts
Willingness to work in different areas as required by training needsExcellent attendance
Candidates must be very organized and able to handle multiple and changing projects/priorities
Willingness to participate in and support the Operational Excellence initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IL, Waukegan - 25.00 - 25.00 USD hourly
Posted:
April 29, 2026 (Updated 34 minutes ago)
#J-18808-Ljbffr