Senior Tech Support & Onboarding Coordinator

Capital One in Plano, TX is seeking a Sr. Coordinator for Support Operations. The ideal candidate is adept in customer-first technology support, focusing on troubleshooting both Windows and Mac issues. Key responsibilities include providing remote technical support, monitoring service requests, and onboarding new agents. Preferred candidates will have an Associate’s Degree in a relevant field and at least a year of help desk experience. Competitive salary ranges from $53,200 to $60,700 annually with comprehensive benefits.
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