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Medical Coordinator

Bethany, Charlotte, NC, United States


Job Category : Social Services - Refugee & Immigrant Program

Requisition Number : MEDIC001107

Full-Time

Locations
Showing 1 location

NC-Charlotte-4944 Parkway
Charlotte, NC 28217, USA

Description
Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together,we’reunited in our Christian mission and these shared values:We’remotivated by our faith, we support one another, we champion justice, we pursue excellence, andwe’rein it for the long haul. As a Medical Coordinator,you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

Schedules and transports youth to all medical appointments within allotted timeframes

Maintains and manages medical files in the UC Portal and ensures all records are updated

Submits treatment authorization requests to Point Comfort Underwriters for unaccompanied refugee clients

Serves as subject matter expert on Point Comfort Underwriters insurance through ongoing consultation and collaboration

Trains staff and monitors medication administration

Reviews medication administration records and ensures adequate medication supply for youth

Develops, recruits, and maintains positive working relationships with contracted health providers and partners

Provides resources and reports upon discharge

Ensures documentation and filing compliance with all required forms in accordance with agency, state licensing, and ORR requirements

Provides training to branch locations on documentation compliance as needed

Reconciles and addresses billing errors to ensure accurate billing and prevent loss

Maintains accurate, up-to-date information on foster children in care in compliance with DHS, ORR, and agency requirements

May participate in on-call support for shelter care staff to address after-hours medical issues as needed

Stays current on all agency, federal, and state regulatory requirements related to social services

Travels periodically to healthcare facilities to build relationships and transport clients

Essential job responsibilities may vary based on program or department needs

May be required or asked to participate in a Bethany-sponsored event

Completes other duties as assigned

What Will Make You Successful

High School Diploma or equivalent

Certification such as CMA, CNA, or completion of medical training in a related field

Minimum of one (1) year of employment experience in child welfare working with children and/or adolescents in a social service setting

At least one (1) year of related work experience (three (3) years preferred)

Excellent verbal and written communication skills

Ability to provide excellent and compassionate customer service

Ability to work independently and maintain a high level of confidentiality

Reliable with ability to meet time-sensitive deadlines and tasks

Ability to work well under pressure and adapt to change

Must be able to pass required medical examinations and perform essential job functions

Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization

Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite

Must be 21 years old with a valid driver’s license and at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany

Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage

Must pass a criminal history screen, including state and local child protection agency registries

Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

We Invest in You

Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul

Access to training, professional development, and career growth opportunities

403(b) retirement plan with employer match eligibility

Generoustimeoff(11paidholidays,PTOYourWay,paidparentalleave,separatesickandpaidabsencebanks)

Access to education reimbursement for those that qualify

Comprehensive employee assistance and wellnessprogram

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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