Community Supports Navigator ( Spanish Bi-Lingual ) - Adult and/or Children
Good News Garage, Worcester, MA, United States
Community Supports Navigator (Spanish Bi-Lingual) – Adult and/or Children
Job Category:
Individual and Family Supports
Requisition Number:
COMMU004911
Posted:
April 23, 2026
Employment Type:
Full-Time
Location:
Lighthouse at Ascentria, 18 Chestnut Street, Suite 410, Worcester, MA 01608, USA
Pay Range:
$22.27-$24.80 (authorized pay for this position in Massachusetts.)
Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women‑led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.
Position Overview
Responsible for creation and implementation of ISP, Behavior Plans, Medication Treatment Plans, Assessments, and any other applicable documentation related to successfully supporting individuals in the community within designated time frames.
Provide training, modeling, and assistance in activities of daily living and health maintenance to enhance skill acquisition and maintain independent living, including meal preparation and nutrition, apartment maintenance, exercise, socialization, and utilization of public transportation/ADA.
Provide case management for individuals including support, assistance and instruction to develop independence and achieve goals set in ISP.
Work collaboratively with Ascentria Leadership and Finance to ensure compliance with all rep payee responsibilities such as financial training plan, funds management plan, annual reporting, and bill payment.
Provide transportation for and escort individuals to and from appointments as needed.
Assist in obtaining public benefits such as Social Security, Mass Health, ADA transportation, food stamps, and fuel assistance.
Assist individuals when moving from one location to another, including moving furniture, boxes, and using personal vehicle to transport client belongings.
Provide individuals with basic problem‑solving information; model and teach appropriate social behavior.
Advocate for individuals at various community levels, evaluate effectiveness of advocacy efforts and make appropriate adjustments.
Provide regular updates and communication with Program Manager, Clinical Coordinator, and DDS staff.
Prepare required paperwork and submit by deadline.
Attend and participate in staff, team, and PQI process meetings.
Conduct all duties in a manner that respects the rights, privacy, and dignity of the client and adheres to all contractual regulations.
Represent Ascentria Care Alliance in the community with professionalism and appropriate business attire.
Perform other duties as assigned.
Qualifications
Bachelor’s Degree required with a minimum of 1 year experience in human services related work.
High School degree with a minimum of 10 years experience in human services direct care work may be considered as an alternative.
Licensed or eligible to be licensed by ASWB according to education and experience level (LICSW, LCSW, LSW or LSWA) within 6 months of being hired strongly preferred.
Minimum of two (2) years of experience in human services required, preferably in community‑based settings.
Demonstrated knowledge of the DDS ISP process and Charting the Life Course is strongly preferred.
Ability to implement treatment plans, set limits, and manage client behaviors.
Ability to write accurate and professional documentation in legible English on a daily basis.
Ability to set priorities and manage multiple tasks to deadline.
Ability to work independently and as part of a multi‑cultural team, and in a team environment with community‑based human service professionals and DDS staff.
Basic Microsoft Office computer skills.
Flexible schedule to meet the needs of individuals.
Provide crisis intervention in a calm and effective manner as needed.
Excellent verbal and written communication skills.
Ability to work within the mission of the agency, "we are called to strengthen communities by empowering people to respond to life's challenges."
Valid driver’s license and proof of automobile insurance required to transport clients throughout the community.
Successful completion of all required background checks prior to start of employment.
Benefits
High‑quality, affordable health, dental, and vision insurance.
Flexible Spending Account to help manage eligible expenses.
A 403(b) retirement plan with employer match.
A full‑service Employee Assistance Program with many free and accessible services and supports.
Generous tuition reimbursement to invest in your professional growth and development.
Paid time off that increases as your tenure grows and holidays for work‑life balance.
A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected.
We prioritize our employees' wellbeing with a comprehensive benefits package for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.
When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.
Transform lives and communities with Ascentria Care Alliance. Apply today to be a part of our mission‑driven team!
Equal Opportunity Employer; This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Job Category:
Individual and Family Supports
Requisition Number:
COMMU004911
Posted:
April 23, 2026
Employment Type:
Full-Time
Location:
Lighthouse at Ascentria, 18 Chestnut Street, Suite 410, Worcester, MA 01608, USA
Pay Range:
$22.27-$24.80 (authorized pay for this position in Massachusetts.)
Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women‑led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.
Position Overview
Responsible for creation and implementation of ISP, Behavior Plans, Medication Treatment Plans, Assessments, and any other applicable documentation related to successfully supporting individuals in the community within designated time frames.
Provide training, modeling, and assistance in activities of daily living and health maintenance to enhance skill acquisition and maintain independent living, including meal preparation and nutrition, apartment maintenance, exercise, socialization, and utilization of public transportation/ADA.
Provide case management for individuals including support, assistance and instruction to develop independence and achieve goals set in ISP.
Work collaboratively with Ascentria Leadership and Finance to ensure compliance with all rep payee responsibilities such as financial training plan, funds management plan, annual reporting, and bill payment.
Provide transportation for and escort individuals to and from appointments as needed.
Assist in obtaining public benefits such as Social Security, Mass Health, ADA transportation, food stamps, and fuel assistance.
Assist individuals when moving from one location to another, including moving furniture, boxes, and using personal vehicle to transport client belongings.
Provide individuals with basic problem‑solving information; model and teach appropriate social behavior.
Advocate for individuals at various community levels, evaluate effectiveness of advocacy efforts and make appropriate adjustments.
Provide regular updates and communication with Program Manager, Clinical Coordinator, and DDS staff.
Prepare required paperwork and submit by deadline.
Attend and participate in staff, team, and PQI process meetings.
Conduct all duties in a manner that respects the rights, privacy, and dignity of the client and adheres to all contractual regulations.
Represent Ascentria Care Alliance in the community with professionalism and appropriate business attire.
Perform other duties as assigned.
Qualifications
Bachelor’s Degree required with a minimum of 1 year experience in human services related work.
High School degree with a minimum of 10 years experience in human services direct care work may be considered as an alternative.
Licensed or eligible to be licensed by ASWB according to education and experience level (LICSW, LCSW, LSW or LSWA) within 6 months of being hired strongly preferred.
Minimum of two (2) years of experience in human services required, preferably in community‑based settings.
Demonstrated knowledge of the DDS ISP process and Charting the Life Course is strongly preferred.
Ability to implement treatment plans, set limits, and manage client behaviors.
Ability to write accurate and professional documentation in legible English on a daily basis.
Ability to set priorities and manage multiple tasks to deadline.
Ability to work independently and as part of a multi‑cultural team, and in a team environment with community‑based human service professionals and DDS staff.
Basic Microsoft Office computer skills.
Flexible schedule to meet the needs of individuals.
Provide crisis intervention in a calm and effective manner as needed.
Excellent verbal and written communication skills.
Ability to work within the mission of the agency, "we are called to strengthen communities by empowering people to respond to life's challenges."
Valid driver’s license and proof of automobile insurance required to transport clients throughout the community.
Successful completion of all required background checks prior to start of employment.
Benefits
High‑quality, affordable health, dental, and vision insurance.
Flexible Spending Account to help manage eligible expenses.
A 403(b) retirement plan with employer match.
A full‑service Employee Assistance Program with many free and accessible services and supports.
Generous tuition reimbursement to invest in your professional growth and development.
Paid time off that increases as your tenure grows and holidays for work‑life balance.
A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected.
We prioritize our employees' wellbeing with a comprehensive benefits package for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.
When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.
Transform lives and communities with Ascentria Care Alliance. Apply today to be a part of our mission‑driven team!
Equal Opportunity Employer; This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr