Client-Focused Civil Process Software Support

Tyler Technologies, Inc. is seeking a Software Support Specialist for their Civil Process Product Suite. This role involves providing exceptional customer service by resolving client software issues through analysis and troubleshooting. The ideal candidate will have a Bachelor's degree, 2-3 years of software support experience, and strong communication and analytical skills. Responsibilities include inbound support via phone and chat, managing client expectations, and enhancing documentation. The position offers potential travel (0-15%) and requires strong organizational skills.
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