Clinic Receptionist
Infinx, Bossier City, LA, United States
Location
Bossier City, LA
Summary
The Clinic Receptionist serves as the front-facing representative of the clinic by managing patient interactions, appointment scheduling, and administrative tasks. This role also supports billing operations by verifying insurance, collecting payments, and assisting with claims processing.
Responsibilities
Greet and check in patients with professionalism and empathy
Schedule appointments and manage provider calendars
Answer phone calls and respond to patient inquiries
Verify insurance coverage and collect co-pays or outstanding balances
Assist with billing tasks such as charge entry, claims follow-up, and payment posting
Maintain accurate patient records and uphold HIPAA compliance
Coordinate with clinical and billing teams to ensure smooth patient flow and documentation
Monitor front desk inventory and maintain a clean, organized reception area
Skills and Education
High School Diploma or GED
1+ years of experience as a receptionist or in customer service
Experience in a healthcare setting preferred
Familiarity with EMR systems and basic billing workflows
Strong communication, multitasking, and organizational skills
Understanding of HIPAA and patient confidentiality protocols
Strong interpersonal skills with a focus on empathy and professionalism
Experience in healthcare front desk or patient-facing roles preferred
Familiarity with basic medical billing workflows, including charge entry and insurance verification, preferred
Understanding of commercial, Medicare, and Medicaid payer requirements preferred
Company Benefits and Perks
Access to a 401(k) Retirement Savings Plan
Comprehensive Medical, Dental, and Vision Coverage
Paid Time Off
Paid Holidays
Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services
If you are a dedicated Clinic or Medical Receptionist ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.
#J-18808-Ljbffr
Bossier City, LA
Summary
The Clinic Receptionist serves as the front-facing representative of the clinic by managing patient interactions, appointment scheduling, and administrative tasks. This role also supports billing operations by verifying insurance, collecting payments, and assisting with claims processing.
Responsibilities
Greet and check in patients with professionalism and empathy
Schedule appointments and manage provider calendars
Answer phone calls and respond to patient inquiries
Verify insurance coverage and collect co-pays or outstanding balances
Assist with billing tasks such as charge entry, claims follow-up, and payment posting
Maintain accurate patient records and uphold HIPAA compliance
Coordinate with clinical and billing teams to ensure smooth patient flow and documentation
Monitor front desk inventory and maintain a clean, organized reception area
Skills and Education
High School Diploma or GED
1+ years of experience as a receptionist or in customer service
Experience in a healthcare setting preferred
Familiarity with EMR systems and basic billing workflows
Strong communication, multitasking, and organizational skills
Understanding of HIPAA and patient confidentiality protocols
Strong interpersonal skills with a focus on empathy and professionalism
Experience in healthcare front desk or patient-facing roles preferred
Familiarity with basic medical billing workflows, including charge entry and insurance verification, preferred
Understanding of commercial, Medicare, and Medicaid payer requirements preferred
Company Benefits and Perks
Access to a 401(k) Retirement Savings Plan
Comprehensive Medical, Dental, and Vision Coverage
Paid Time Off
Paid Holidays
Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services
If you are a dedicated Clinic or Medical Receptionist ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.
#J-18808-Ljbffr