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Event Concierge

Hyatt Hotels Corporation, Columbus, OH, United States


Located within walking distance of Nationwide Arena and the trendy Arena District,

Hyatt Regency Columbus

redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District.

Responsibilities
Liaison between the Event Sales and/or Event Planning Manager, Operations, and the on-site meeting contact
This position is highly visible and the central point for handling and addressing special needs or requests from the group(s) in the hotel
Fast‑paced environment with constant guest interaction
Other duties include review group billing and special projects within the Events Office and handling signage

Experience
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Unafraid of event related tasks, projects and responsibilities
Extremely detail oriented and organized
Must be able to work a flexible schedule to include early mornings, weekends and potential holidays
Fun and energized personality
Committed to delivering a high level of customer service
Proficient with general computer knowledge
Ability to stand for long periods of time with continuous walking
Demonstrates Hyatt Values: Respect, Integrity, Humility, Empathy, Creativity and Fun

Benefits
Entry to the Hyatt Family
12 free nights at Hyatt hotels globally every year and 50% discount at our F&B outlets
Affordable medical, dental, vision coverage after 30 days of employment
Vacation & PTO Days
Discounted monthly parking passes for downtown parking, discounted dry cleaning, and free COTA bus pass
Family events and recognition celebrations

Wellbeing & Community
Headspace app for all employees, free of charge
Gym access
Team building outings, sports/wellbeing activities
Health, dental, vision insurance eligibility after 30 days of employment

Development
Opportunities for internal promotions across 700 Hyatt Hotels and Resorts in the US
Regular check‑in conversations with managers to discuss personal career goals
On-property and online training opportunities throughout the year
Education assistance up to $1,000 per year toward personal growth and development

Qualifications
Team player with a good portion of personality
Enthusiastic and hands‑on mentality
Representative of the company to customers, employees, and the public
Support for clients and guests throughout the full event process

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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